Safelite AutoGlass reviews

3.1

43% would recommend to a friend

(2,306 total reviews)
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Renee Cacchillo

44% approve of CEO

41% positive business outlook

Safelite AutoGlass has an employee rating of 3.1 out of 5 stars, based on 2,306 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Safelite AutoGlass employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.6 stars).

Reviews by job title

2K reviews
5.0
Sep 28, 2023

its cool

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

easy job work independently and supervise yourself essentially

Cons

work outside and the weather can slow down your day

3.0
Sep 28, 2023
Recommend
CEO approval
Business Outlook

Pros

Headed in the right direction, but still some definite improvements needed.

Cons

Some of the policies are absolutely wild. If there is an issue with your internet service provider, it is counted against you. Half the time issues with their systems are counted against you too. Not good policy to measure stats on days when the phones aren’t working properly. Was recently deducted points on a call for clearing my throat without muting my mic. Tons of talk about wellness, but the policies don’t match up well, which makes it all talk and no action. Also, the obsession with wipers when many can’t afford their deductibles. Many stuck in schedules due to KPIs, cannot put in for schedule change or to learn more splits

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Safelite AutoGlass Response
2y
We appreciate your feedback as we aim to be both a people powered and customer driven company. If you're willing to share more information on your experience, please email PeopleDirect@safelite.com.
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Glassdoor has 2,375 Safelite AutoGlass reviews submitted anonymously by Safelite AutoGlass employees. Read employee reviews and ratings on Glassdoor to decide if Safelite AutoGlass is right for you.