Is Safelite AutoGlass a good company to work for?

Safelite AutoGlass has an overall rating of 3.1 out of 5, based on over 2,367 reviews left anonymously by employees. This rating has been stable over the past 12 months. 42% of employees would recommend working at Safelite AutoGlass to a friend and 39% have a positive outlook for the business. The best reviews about Safelite AutoGlass have been left by employees working as Recruiter , Sales Representative and Assistant Manager .

Does Safelite AutoGlass pay their employees well?

According to anonymously submitted Glassdoor reviews, Safelite AutoGlass employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Safelite AutoGlass. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Safelite AutoGlass?

42% of Safelite AutoGlass employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Safelite AutoGlass 3.0 out of 5 for work life balance, 2.9 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Safelite AutoGlass?

Technician (254) , Customer Service Representative (217) , Auto Glass Technician (110) , Customer Service Representative (CSR) (108) , Store Manager (79) , Autoglass Technician (71) , Customer Advocate (48) , Repair Technician (34) , Warehouse Associate (30) , Manager (29) , Master Technician (26) , Assistant Manager (19) , Telephone Sales Representative (18) , Job Coach (17) , Senior Technician (16)

What are the pros of working at Safelite AutoGlass according to real employee reviews?

"the pay is good and fair" ((in 233 reviews)); "benefits are good and lots of options" ((in 136 reviews)); "The people you work with are great and if you have the work ethic its easy to get promoted" ((in 122 reviews)); "Flexible and good training" ((in 73 reviews)); "Decent salary and you can work from home!" ((in 39 reviews))

What are the cons of working at Safelite AutoGlass according to real employee reviews?

"Management is poor and not supportive" ((in 147 reviews)); "Some bad managers." ((in 47 reviews)); "Long hours at times and weather is not always great" ((in 45 reviews)); "No work/life balance" ((in 41 reviews)); "Senior leadership don’t know what they’re doing." ((in 28 reviews))

What are employees saying about Safelite AutoGlass layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Safelite AutoGlass layoffs and their outlook for job security at Safelite AutoGlass in 2026.

What are the top reviewed Safelite AutoGlass locations?

Columbus , Chandler , Rio Rancho , Phoenix , Dublin , Houston , Charlotte , Albuquerque , Hiawatha , Jacksonville , New York , Tampa , Braselton , Denver , Seattle , Orlando , Salt Lake City , Chicago , Kansas City , Cedar Rapids , Raleigh , San Antonio , Richmond , Plano , Minneapolis , Nashville , Atlanta , Albany , Mesa , Baton Rouge

Safelite AutoGlass reviews

3.1

42% would recommend to a friend

(2,298 total reviews)

Renee Cacchillo

42% approve of CEO

39% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Safelite AutoGlass has an employee rating of 3.1 out of 5 stars, based on 2,298 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Safelite AutoGlass employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.6 stars).

Reviews by job title

2K reviews

4.0

Mar 27, 2018

Decent people, good training, some opportunity,

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

-Good training, after training you’re on your own -Decent pay -Easy job, but can be but extremely stressful or extremely boring and easy

Cons

-36.5 hours scheduled -Overtime and extra hours are a hassle to get approved -Breaks are short and limited -Support on floor -Sanitization

2.0

Feb 4, 2018

Quit after 4+ years

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Offices conveniently located; Cafeteria decent; Occasional free lunches and summer cookouts; seasonal decorated area competitions which were fun.

Cons

No possibility of promotion if you don't 'play the game'...they want you to treat your team like crap and have them cowering all of the time, then you MAY get an 'atta-boy', otherwise they ignore you, call you out in meetings or re-assign you to 'clean toilets' at the bottom of the barrel.

Safelite AutoGlass Response

8y

Thank you for your feedback. We're sorry to hear about your experience and that you felt you needed to leave Safelite. What you described certainly does not align with our cornerstones: Leadership, Focus, Talent & Caring, nor to our Pledge to put our people first. Without happy and engaged associates, we know we can't have happy customers. Many career development tools & resources are available to our associates, including receiving help & guidance from our People Business Partners. We wish you all the best as you progress on your career journey.

3.0

Nov 29, 2017

Not the best place fir college students

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

weekly pay netflix in free time easy advancement

Cons

You literally cannot apply for anytime off until you have been there for 6 months very very strict about attendance do not recommend if you have more going on in your life than work.

Viewing 79 - 81 of 2,298 Reviews

Jobs at Safelite AutoGlass

Warehouse Associate II

Warehouse Associate II | 2nd Shift

Payroll Business Analyst

Ohio

View job