Safelite AutoGlass reviews

They say they give you all the tools you need but if you come across smashed windshield your out of luck and have to contact a veteran tech with tools that Safelite has deemed illegal to use (old school tools that all other glass companies use). Dispatch is a nightmare, they over book, add jobs on during the day and it is rare you can meet all the deadlines customers were promised. Warehouse also has a tendency to give you wrong glass for vehicles although sometimes it is due to customer error. Sometimes you are scheduled out to another safelite store that could be an hour or 2 further from your local and won't know it until that morning, makes your day run even later. Also, it is common to have a windshield job that is 3-4 hours away but yet are still expected to meet deadlines. It's all a bit insane, it's no wonder there are so many negative comments from customers. I might as well mention that the company vehicles have sensors all over, it will even send a red flag to corporate if you don't buckle up just to reposition van or move it up a drive way.

Long hours and constantly being sent to other shops due to high turnover so you may very often work more than an hour from home Company advertised one system of attaining bonus then switched it so now nearly impossible to bonus Company "standards" are fairly insulting to technicians when 8/10 is considered bad Always overbooked and add-ons at all times of the day ensure you'll never be done early