Is Safelite AutoGlass a good company to work for?

Safelite AutoGlass has an overall rating of 3.1 out of 5, based on over 2,369 reviews left anonymously by employees. This rating has been stable over the past 12 months. 43% of employees would recommend working at Safelite AutoGlass to a friend and 40% have a positive outlook for the business. The best reviews about Safelite AutoGlass have been left by employees working as Recruiter , Sales Representative and Assistant Manager .

Does Safelite AutoGlass pay their employees well?

According to anonymously submitted Glassdoor reviews, Safelite AutoGlass employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Safelite AutoGlass. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Safelite AutoGlass?

43% of Safelite AutoGlass employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Safelite AutoGlass 3.0 out of 5 for work life balance, 3.0 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Safelite AutoGlass?

Technician (254) , Customer Service Representative (218) , Auto Glass Technician (111) , Customer Service Representative (CSR) (108) , Store Manager (80) , Autoglass Technician (71) , Customer Advocate (48) , Repair Technician (34) , Warehouse Associate (30) , Manager (29) , Master Technician (26) , Assistant Manager (19) , Telephone Sales Representative (18) , Job Coach (17) , Senior Technician (16)

What are the pros of working at Safelite AutoGlass according to real employee reviews?

"the pay is good and fair" ((in 218 reviews)); "benefits are good and lots of options" ((in 137 reviews)); "The people you work with are great and if you have the work ethic its easy to get promoted" ((in 118 reviews)); "Flexible and good training" ((in 65 reviews)); "Work from home is great" ((in 39 reviews))

What are the cons of working at Safelite AutoGlass according to real employee reviews?

"Management is poor and not supportive" ((in 144 reviews)); "Long hours at times and weather is not always great" ((in 47 reviews)); "Some bad managers." ((in 47 reviews)); "No work/life balance" ((in 40 reviews)); "Senior leadership don’t know what they’re doing." ((in 27 reviews))

What are employees saying about Safelite AutoGlass layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Safelite AutoGlass layoffs and their outlook for job security at Safelite AutoGlass in 2026.

What are the top reviewed Safelite AutoGlass locations?

Columbus , Chandler , Rio Rancho , Phoenix , Dublin , Houston , Charlotte , Albuquerque , Hiawatha , Jacksonville , New York , Tampa , Braselton , Denver , Seattle , Orlando , Salt Lake City , Chicago , Kansas City , Cedar Rapids , Raleigh , San Antonio , Richmond , Plano , Minneapolis , Nashville , Atlanta , Albany , Mesa , Baton Rouge

Safelite AutoGlass reviews

3.1

43% would recommend to a friend

(2,300 total reviews)

Renee Cacchillo

43% approve of CEO

40% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,300 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Safelite AutoGlass has an employee rating of 3.1 out of 5 stars, based on 2,300 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Safelite AutoGlass employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.6 stars).

Reviews by job title

2K reviews

1.0

Jul 9, 2025

Take knowledge and run

Master technician

Recommend

CEO approval

Business Outlook

Pros

Work van and tools provided, company was way better when tom feeny was around great my first year back in 2017/18 absolute garbage I’ve worked in different States different cities they’re all the same take the knowledge and training and leave after your first year to go somewhere else with better pay

Cons

Numbers will run your time here been with the company for 8 years pay system is always changing for the worst I went from making $1200-1600 a week my first year 2-3 years later changed pay system now I’m struggling to make $800-1000 a week and in the winter your lucky to get a $400 paycheck corporate is complete trash thing we’re better with tom dm are hired from outside the company and Industry managers say they care but don’t no reason as to why I shouldn’t make $45/hr 8 years in master tech for 5 and multiple “master tech” who have been with company for 1-2 yrs make the same pay as me but all call me multiple times a day to help them I finish my 6-8 by 2:30 latest and have to help them finish their last 3 jobs of the 4-5 they had for the day

Safelite AutoGlass Response

11mo

We regret to hear about your negative experience and take your feedback very seriously. Our goal is to create a supportive and fair work environment for all employees, and we're sorry that you felt otherwise. We would appreciate the opportunity to discuss this further. Please reach out to PeopleDirect@Safelite.com with a detailed statement so we can address your concerns.

3.0

Jul 6, 2025

Should pay more

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

I am able to WFH

Cons

The pay sucks and no one else responded to my applications

Safelite AutoGlass Response

11mo

Thank you for taking the time to leave a review. Pay4Performance is Safelite’s philosophy that describes how associates are incentivized and rewarded for their achievements, including goals and objectives. If you'd like to provide additional feedback on your experience, please email PeopleDirect@safelite.com.

1.0

Jul 2, 2025

Low Pay / Insane Metrics

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

The ability to work from home

Cons

Low pay, insane attendance policy, (1 minute is considered late. Training was rushed and short and if you didn't pass an exam with 90% you were let go. Told we were only allowed a lunch break if we worked 8.5 hours a day and we were all scheduled for 7.5

Safelite AutoGlass Response

11mo

We regret to hear about your negative experience and take your feedback very seriously. Our goal is to create a supportive and fair work environment for all employees, and we're sorry that you felt otherwise. We would appreciate the opportunity to discuss this further. Please reach out to PeopleDirect@Safelite.com with a detailed statement so we can address your concerns.

Viewing 136 - 138 of 2,300 Reviews

Jobs at Safelite AutoGlass

Seasonal Warehouse Associate I

Warehouse Associate II

Seasonal Customer Advocate