Safelite AutoGlass reviews

3.1

43% would recommend to a friend

(2,301 total reviews)
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Renee Cacchillo

43% approve of CEO

40% positive business outlook

Safelite AutoGlass has an employee rating of 3.1 out of 5 stars, based on 2,301 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Safelite AutoGlass employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.6 stars).

Reviews by job title

2K reviews
1.0
Nov 29, 2024

Run away!! Toxic, mediocre and fake workplace

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Medical benefits were all right

Cons

*Gossipy teams *Low morale and increased fear due to LOTS of layoffs *Condescending, robotic leaders who treat people like numbers *Leaders play favorites *Communication is untruthful and spun to seem good *Nothing concrete in place for employee development *Performance management process is not consistent *Very few people of color in leadership - none on senior leader team *Workplace is not accessible for people with disabilities *Defensive leaders who are not open to feedback *Holidays off do not include MLK Day or Juneteenth *Job interview process is inconsistent *Leaders do not care about DEI *Everyone is forced to fit into a mold and if you don’t fit you get let go *HR leaders are incompetent and team is a clique *Company values don’t actually mean anything real *People will stab each other in the back and lie to continue having a job

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Safelite AutoGlass Response
1y
We appreciate you informing us about your experience and take these concerns about our leadership very seriously. We are dedicated to living up to our core values and making Safelite a supportive and caring place to work. Your feedback is important as we strive to make continuous improvements. We would appreciate the opportunity to address your concerns in more detail. Please reach out to PeopleDirect@Safelite.com with a detailed statement of your concerns so we can address the situation.
2.0
Nov 28, 2024
Recommend
CEO approval
Business Outlook

Pros

Direct manager and assistants are solid guys

Cons

Mangers are good guys, everyone that works in the direct store is much good people. But outside of that, that company doesn't give a DAMN about there employees. From taking away holiday employee get togethers to terminating tenured employees over the most trivial reasons without as much as a written warning or any kind of talking too. They are much more worried about the kind of shirt or uniform your wearing than the satisfaction or well being of there employees. They constantly come down on the ones who do the work and or the money makers with ridiculous policies or tool infractions that someone made up at corporate cause they were bored and didnt have anything else to do. The lack of respect they give there technicians is laughable and down right disgusting. Stay far away from this company, cause they don't care about you in the slightest.

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Safelite AutoGlass Response
1y
We regret to hear about your negative experience and take your feedback very seriously. Our goal is to create a supportive and fair work environment for all employees, and we're sorry that you felt otherwise. We would appreciate the opportunity to discuss this further. Please reach out to PeopleDirect@Safelite.com with a detailed statement so we can address your concerns.
3.0
Nov 23, 2024
Recommend
CEO approval
Business Outlook

Pros

Flexibility in schedule is nice.

Cons

Pay is below standards, will throw in extra job duties and cover it as "needs of the business," no clear picture ahead, laying people off left and right to keep themselves afloat, very fake engagement environment.

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Safelite AutoGlass Response
1y
Thank you for providing an insight into your experience. We know that our people power our performance and are working on updating our training programs. If you'd like to share more feedback to ensure we can provide an environment for associates to grow their careers, please email PeopleDirect@safelite.com.
Viewing 250 - 252 of 2,301 Reviews

Glassdoor has 2,370 Safelite AutoGlass reviews submitted anonymously by Safelite AutoGlass employees. Read employee reviews and ratings on Glassdoor to decide if Safelite AutoGlass is right for you.