Is Safelite AutoGlass a good company to work for?

Safelite AutoGlass has an overall rating of 3.1 out of 5, based on over 2,370 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 43% of employees would recommend working at Safelite AutoGlass to a friend and 40% have a positive outlook for the business. The best reviews about Safelite AutoGlass have been left by employees working as Recruiter , Sales Representative and Assistant Manager .

Does Safelite AutoGlass pay their employees well?

According to anonymously submitted Glassdoor reviews, Safelite AutoGlass employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Safelite AutoGlass. This rating has been stable over the past 12 months.

How satisfied are employees working at Safelite AutoGlass?

43% of Safelite AutoGlass employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Safelite AutoGlass 3.0 out of 5 for work life balance, 3.0 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Safelite AutoGlass?

Technician (254) , Customer Service Representative (218) , Auto Glass Technician (111) , Customer Service Representative (CSR) (108) , Store Manager (80) , Autoglass Technician (71) , Customer Advocate (48) , Repair Technician (34) , Warehouse Associate (30) , Manager (29) , Master Technician (26) , Assistant Manager (19) , Telephone Sales Representative (18) , Job Coach (17) , Senior Technician (16)

What are the pros of working at Safelite AutoGlass according to real employee reviews?

"the pay is good and fair" ((in 240 reviews)); "benefits are good and lots of options" ((in 131 reviews)); "The people you work with are great and if you have the work ethic its easy to get promoted" ((in 119 reviews)); "Flexible and good training" ((in 70 reviews)); "Most positions are work from home and hours are flexible around family life." ((in 40 reviews))

What are the cons of working at Safelite AutoGlass according to real employee reviews?

"Management is poor and not supportive" ((in 145 reviews)); "Long hours at times and weather is not always great" ((in 47 reviews)); "Some bad managers." ((in 45 reviews)); "No work/life balance" ((in 37 reviews)); "Senior leadership don’t know what they’re doing." ((in 30 reviews))

What are employees saying about Safelite AutoGlass layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Safelite AutoGlass layoffs and their outlook for job security at Safelite AutoGlass in 2026.

What are the top reviewed Safelite AutoGlass locations?

Columbus , Chandler , Rio Rancho , Phoenix , Dublin , Houston , Charlotte , Albuquerque , Hiawatha , Jacksonville , New York , Tampa , Braselton , Denver , Seattle , Orlando , Salt Lake City , Chicago , Kansas City , Cedar Rapids , Raleigh , San Antonio , Richmond , Plano , Minneapolis , Nashville , Atlanta , Albany , Mesa , Baton Rouge

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Safelite AutoGlass

Part of Belron International Limited

Safelite AutoGlass reviews

3.1

43% would recommend to a friend

(2,301 total reviews)

Renee Cacchillo

43% approve of CEO

40% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.2

Compensation and benefits

3.1

Career opportunities

3.0

Culture & values

3.0

Work/Life balance

2.6

Senior management

Safelite AutoGlass has an employee rating of 3.1 out of 5 stars, based on 2,301 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Safelite AutoGlass employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

5.0

Nov 22, 2024

Great place to work

Special service representative

Recommend

CEO approval

Business Outlook

Pros

Supportive management and room to move in the company

Cons

Sometimes they take a while to fix he issues, but they do always fix them

Safelite AutoGlass Response

Thank you for taking the time to leave a review! Our goal is to provide the tools, information and resources to position you for success, along with support and opportunity for a rewarding and fulfilling career.

1.0

Nov 22, 2024

Proceed With Caution

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Downtime during the holidays , you can spend up to 1 hour in available.

Cons

The job coaches are sneaky and underhanded. They look for ways to subtly fire you.

Safelite AutoGlass Response

We appreciate you informing us about your experience and take these concerns about our leadership very seriously. We are dedicated to living up to our core values and making Safelite a supportive and caring place to work. Your feedback is important as we strive to make continuous improvements. We would appreciate the opportunity to address your concerns in more detail. Please reach out to PeopleDirect@Safelite.com with a detailed statement of your concerns so we can address the situation.

2.0

Nov 21, 2024

Set up for you to fail, im done

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Great benefits and a progressive company culture.

Cons

They set up a cash quote line where customers can call in for a quick quote. As a rep you get negative impacts if you dont schedule and give a quote. In fact if i say “sure i can get you a quote” instead of “i can schedule you” im impacted negatively. I cant even acknowledge the customers needs when the company told them this is what theyre doing. It is set up in a way that prevents growth because youre constantly fighting a losing battle. I am still a top performer and my JC is going to be crushed when i put in my two weeks.

Safelite AutoGlass Response

We appreciate your feedback as we aim to be both a people powered and customer driven company. If you're willing to share more information on your experience, please email PeopleDirect@safelite.com.

Viewing 253 - 255 of 2,301 Reviews

Jobs at Safelite AutoGlass

Warehouse Associate II

Fulfillment Center Lead | 1st Shift!

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Ratings by category

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Great place to work

Proceed With Caution

Set up for you to fail, im done

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