Safelite AutoGlass Rio Rancho reviews

4.1

98% would recommend to a friend

(45 total reviews)
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Renee Cacchillo

99% approve of CEO

97% positive business outlook

Employees in Rio Rancho have given Safelite AutoGlass a rating of 4.1 out of 5 stars, based on 45 company reviews on Glassdoor. This indicates that most employees have an excellent working experience in Rio Rancho. The Safelite AutoGlass employee rating in Rio Rancho is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.6 stars).

Reviews by job title

45 reviews
2.0
Mar 25, 2019
Recommend
CEO approval
Business Outlook

Pros

Paid Training, Clean environment, Great breakroom

Cons

Favoritism, Discrimination, Low pay. They pulled a "bait-and-switch" on me. I had initially interviewed for a position with auto glass and when I started my training class was put in with the claims department. I started seeing inconsistencies with the dress code, mainly feeling very discriminatory. There was no tattoos, piercings, unnatural hair color, etc, however, the managers were allowed to have these. Up until the point I signed the paperwork, they were all very nice to me, afterward when I hit the floor, not so much so. After having twenty years experience in call center work, I was treated with disdain, and they couldn't be bothered to help unless we were performing by the book. If you were one minute late from a break or signing on, you got written up. Not a fun experience. The trainers are very nice until you hit the floor, then it is a completely different story. I'd pass on this. I was stressed out every day I came in. Not worth the hassle for the money. They are violating several ADA laws and do not make provisions for those that have disabilities or for those that choose to express themselves in any other flavor than vanilla. It's 2019 folks, get with the program. You are promoting stereotyping with catagorizing people as bad, which in my opinion is discrimination. No wonder there is such a high turn over rate. Very sad.

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Safelite AutoGlass Response
7y
Thanks for taking the time to share your story. This management behavior is not in line with our philosophy. We’re always looking to make improvements to our policies and how Safelite’s departments are managed, so we value your opinions. We encourage you to share your ideas with your People Business Partner or via the People Direct Helpline.
5.0
Mar 7, 2019
Recommend
CEO approval
Business Outlook

Pros

- Open communication - Great People - Company cares about the individual, you're not just the number -

Cons

- Limited selection of concession items

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Safelite AutoGlass Response
7y
We appreciate your 8-year contribution to Safelite! We are proud of the culture we’ve created here and are happy to hear that your experience reflects it. If you have any additional comments, please call our People Direct Helpline.
2.0
Feb 12, 2019
Recommend
CEO approval
Business Outlook

Pros

Co-workers cafeteria food parking

Cons

12.50 an hour pay horrible

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Safelite AutoGlass Response
7y
Thanks for taking the time to share your honest feedback. The behavior you described doesn’t align with what we believe in as a company. Your comments will be directed to someone who can address them directly. We value your opinions and are always looking to make improvements to our processes, so we encourage you to share your ideas with your People Business Partner or via the People Direct Helpline.
Viewing 28 - 30 of 45 Reviews

Glassdoor has 2,375 Safelite AutoGlass reviews submitted anonymously by Safelite AutoGlass employees. Read employee reviews and ratings on Glassdoor to decide if Safelite AutoGlass is right for you.