I was very excited to learn and grow this this company. I have been through so many job coaches at this place it is a joke, and I am going broke working here. I would like to do well here, but it seems everytime I try to move from part time to full time I am presented with a stack of papers of things I have done wrong, I have never recieve call monitors until recent months. You are lucky if you get a good job coach who is capable of doing their job, because their work and their feed back makes or breaks your success. You either have to be flirting with job coaches or other workers to progress here and if you are serious about doing well, you probably will have to sleep with someone. If you do have a moderately serious question, or are interested in helping a customer, there is a serious There is rarely help available when you need it or information available. The insurance companies have NO idea what is going on. The Agents have NO idea what is going on, and NO one at Safelite does either. You are also not able to give a simple answer, like "you have no coverage for this vehicle on this policy." Many of the job coaches are preoccupied with life issues, csr flirting and other issues to assist others they can be down right rude at times. (This is not all of them). Many of the CSR's are in high school or are right out of high school. I spend a majority of my phone calls fixing claims or providing correct information for claims that someone else either did incorrectly or did not look up or give the insured correctly.
