SafetyCall is an emergency/urgency service so it can be stressful talking to upset callers who are experiencing a difficult situation and are emotional. Also, the company does hold employees accountable with reliability so people who call in a lot typically don't last long. Some employees recently left on poor terms due to the company holding them to accountability, professionalism and conduct standards. SCI’s standards are actually what makes this such a great place to work and most people working here are grateful for this. It weeds out negative people who bring the team down and has made for one of the best working environments they’ve ever been a part of.