Is Safeway a good company to work for as a Customer Service Representative/Front End Cashier?

Customer Service Representative/Front End Cashier professionals working at Safeway have rated their employer with 3.1 out of 5 stars in 152 Glassdoor reviews. This is an average score with the overall rating of Safeway employees being 3.1 out of 5 stars. Search open Customer Service Representative/Front End Cashier Jobs at Safeway now and start preparing for your job interview by browsing frequently asked Customer Service Representative/Front End Cashier interview questions at Safeway .

What are the top reviewed jobs at Safeway?

Cashier (758) , Courtesy Clerk (662) , Deli Clerk (506) , Produce Clerk (263) , Barista (244) , Food Clerk (191) , Bakery Clerk (184) , Sales Associate/Cashier (155) , Checker (152) , Front End Cashier (148) , Grocery Clerk (118) , Courtesy Clerk/Bagger (115) , Manager (111) , Pharmacy Technician (105) , Pharmacist (77)

What are the pros of working at Safeway according to real employee reviews?

"Benefits are good though they are expensive and you can not opt put per union." ((in 595 reviews)); "Great people and nice to have different work locations daily" ((in 544 reviews)); "Some coworkers were great and helpful" ((in 479 reviews)); "Flexible hours that can change week to week which is good for when life throws curveballs" ((in 386 reviews)); "Flexible scheduling and it is Good first job" ((in 183 reviews))

What are the cons of working at Safeway according to real employee reviews?

"The management is poor and uninvolved though they take a lot of credit for themselves at corporate." ((in 862 reviews)); "low pay so thats all i ahve to say about that you dont need to know more stop asking" ((in 644 reviews)); "Bad manager only focuses on the mistakes you make and rarely comments on what you do right" ((in 332 reviews)); "Upper management was terrible." ((in 188 reviews)); "There is no "training" at Safeway unless you enter the management training program." ((in 159 reviews))

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Safeway

Part of Albertsons Companies

Safeway Customer Service Representative/Front End Cashier reviews

3.1

36% would recommend to a friend

(152 total reviews)

Susan Morris

Not enough data to show CEO approval

50% positive business outlook

Ratings by category

3.5

Diversity & inclusion

2.8

Work/Life balance

2.6

Career opportunities

2.5

Compensation and benefits

2.3

Senior management

2.2

Culture & values

Customer Service Representative/Front End Cashier employees have rated Safeway with 3.1 out of 5 stars, based on 152 company reviews on Glassdoor. This indicates that most Customer Service Representative/Front End Cashier professionals have a good working experience there. Safeway is rated in line with the average (within 1 standard deviation) by Customer Service Representative/Front End Cashier professionals compared to other employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

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Reviews by job title

152 reviews

4.0

Mar 21, 2026

Pretty good for retail

Front end cashier

Recommend

CEO approval

Business Outlook

Pros

Pays over minimum wage for entry-level, lots of flexibility, promotes internally

Cons

Corporate makes arbitrary rules that make the job significantly harder

3.0

Aug 15, 2025

Decent job

Front end cashier

Recommend

CEO approval

Business Outlook

Pros

Coworkers were great to be around.

Cons

Management would often times demand I come in on my days off because the store would be short staffed.

5.0

Jul 31, 2025

First Job

Front end cashier

Recommend

CEO approval

Business Outlook

Pros

Good pay if you're starting.

Cons

Customers can be a pain, but it's part of the job as long as you know how to handle yourself.

Viewing 1 - 3 of 152 Reviews

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Safeway

Safeway Customer Service Representative/Front End Cashier reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Pretty good for retail

Decent job

First Job

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