Is Safeway a good company to work for as a Customer Service Representative/Front End Cashier?

Customer Service Representative/Front End Cashier professionals working at Safeway have rated their employer with 3.1 out of 5 stars in 152 Glassdoor reviews. This is an average score with the overall rating of Safeway employees being 3.1 out of 5 stars. Search open Customer Service Representative/Front End Cashier Jobs at Safeway now and start preparing for your job interview by browsing frequently asked Customer Service Representative/Front End Cashier interview questions at Safeway .

What are the top reviewed jobs at Safeway?

Cashier (759) , Courtesy Clerk (662) , Deli Clerk (506) , Produce Clerk (263) , Barista (244) , Food Clerk (191) , Bakery Clerk (184) , Sales Associate/Cashier (155) , Checker (152) , Front End Cashier (148) , Grocery Clerk (118) , Courtesy Clerk/Bagger (115) , Manager (111) , Pharmacy Technician (105) , Pharmacist (77)

What are the pros of working at Safeway according to real employee reviews?

"Benefits are good though they are expensive and you can not opt put per union." ((in 592 reviews)); "Great people and nice to have different work locations daily" ((in 526 reviews)); "Nice coworkers: Some can be very friendly while others obviously do not want to be there." ((in 488 reviews)); "Flexible hours that can change week to week which is good for when life throws curveballs" ((in 396 reviews)); "Flexible scheduling and it is Good first job" ((in 169 reviews))

What are the cons of working at Safeway according to real employee reviews?

"The management is poor and uninvolved though they take a lot of credit for themselves at corporate." ((in 849 reviews)); "low pay so thats all i ahve to say about that you dont need to know more stop asking" ((in 635 reviews)); "Bad manager only focuses on the mistakes you make and rarely comments on what you do right" ((in 332 reviews)); "Upper management was terrible." ((in 179 reviews)); "Got thrown in with no training except for a few videos they expect you to memorize immediately." ((in 150 reviews))

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Safeway

Part of Albertsons Companies

Safeway Customer Service Representative/Front End Cashier reviews

3.1

36% would recommend to a friend

(152 total reviews)

Susan Morris

Not enough data to show CEO approval

50% positive business outlook

Ratings by category

3.5

Diversity & inclusion

2.8

Work/Life balance

2.6

Career opportunities

2.5

Compensation and benefits

2.3

Senior management

2.2

Culture & values

Customer Service Representative/Front End Cashier employees have rated Safeway with 3.1 out of 5 stars, based on 152 company reviews on Glassdoor. This indicates that most Customer Service Representative/Front End Cashier professionals have a good working experience there. Safeway is rated in line with the average (within 1 standard deviation) by Customer Service Representative/Front End Cashier professionals compared to other employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

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Reviews by job title

152 reviews

4.0

Dec 2, 2024

I like the people at my store :)

Front end cashier

Recommend

CEO approval

Business Outlook

Pros

Good schedule, nice management, flexible hours.

Cons

Sometimes customers are unreasonable, but this is really any customer service job.

1.0

Nov 29, 2024

Pretty Terrible Experienced

Front end cashier

Recommend

CEO approval

Business Outlook

Pros

Not much that I can think of

Cons

So many things.....chaotic, disorganized store management team , the store manager is condescending with poor people skills.

3.0

Nov 15, 2024

Disappointing...

Front end cashier

Recommend

CEO approval

Business Outlook

Pros

Customers. Co-workers. Clean. Organized and Well Stocked.

Cons

PAY!!! HOURS!!! Management didn't keep up with requests and issues that were presented to them previously!

Viewing 7 - 9 of 152 Reviews

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Safeway Customer Service Representative/Front End Cashier reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

I like the people at my store :)

Pretty Terrible Experienced

Disappointing...

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