Safeway reviews

3.1

41% would recommend to a friend

(10,549 total reviews)
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Susan Morris

26% approve of CEO

32% positive business outlook

Safeway has an employee rating of 3.1 out of 5 stars, based on 10,549 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Safeway employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

11K reviews
1.0
Sep 30, 2012
Recommend
CEO approval
Business Outlook

Pros

I can't think of any pros anymore. Even the new restrooms aren't as nice as my own at home and the soap smells disgusting. I rarely have time to use the restroom when I need to, but it's nice to have it be so close now if I can get away. Finally, a small, professional courtesy to your healthcare professionals.

Cons

I have been with the company for almost 10 years. Every benefit has been cut, wages are stagnant, labor hours are now micromanaged on a daily basis by grocery managers that have absolutely no clue how long some prescriptions take to fill due to extenuating circumstances or how to handle insurance/billing issues that leave patients disgruntled. I work alone all the time as a cashier, constantly interrupted, with no time to fill prescriptions and be a pharmacist. I am so sick of grocery management (community college drop-outs) coming back to talk to pharmacy because someone complained about the price of their medication, when we made absolutely zero profit and lost money filling the prescription. They do not use common sense or professionalism when handling matters of pharmacy. It is all about blind obedience to the big red "S" that they learned in their remedial, middle-management, Safeway corporate brainwashing boot-camp. They have no clue and no respect for me, a Doctor of Pharmacy, 10 years of post high school education, whom they refer to as "hun", "hon", or however the disrespectful colloquialism is spelled, when they should be referring to me as Dr. or at the very least, my name, but the uneducated, brainwashed, tunnel visioned idiots have been given authority to interfere with my domain, my license, patient safety, and my sanity on a daily basis. We used to have fun and have plenty of staff to give outstanding customer service and patient care. Now every day is absolute HELL and I can't wait to leave this nightmare of retail pharmacy behind me.

1.0
Feb 18, 2013
Recommend
CEO approval
Business Outlook

Pros

The only thing I really like about working for Safeway is a handful of my coworkers, which has nothing to do with the company itself, so I guess there's really no pros at all.

Cons

-Management does nothing, and lets the lazy employees get away with doing nothing as well. However, if you are a hard working employee, you will constantly be criticized and told to work harder/faster/etc., and it will never be good enough. Work yourself to the bone, and you're still the only one getting punished, not little ms. sit in the corner and text for half of her shift. -They do not follow union policies that they by law are supposed to. As an employee who works in a food department, by union policy, I am not allowed to work in a non-food department while continuing to work as a food worker. This doesn't ever stop management from throwing me in other departments without my knowledge OR consent until days before. -Don't trust anyone. Gossip will spread faster than you can imagine. Suddenly you telling someone you were sick from food poisoning turns into you "going to a party and drinking so much you got alcohol poisoning and had to get your stomach pumped". -Scheduling is terrible. Employees at my store who have been there for 5+ years still get low hours (8-20 hours per week), and schedules are posted just one day before the new week. Also, the schedules get changed 2-5 times a week without anyone being told, and you're expected to figure it out on your own, but if you don't, you get in trouble. -Law-breakers. Safeway employees are supposed to go no longer than 3 hours without a break or lunch. I constantly work 8 hours shifts with no breaks or lunches. -Working overtime will not get you overtime pay, unless you make a big deal about it. I was owed 20 hours worth of overtime for a whole month and was not receiving it, even after telling my manager 4 times to fix the issue. I had to refuse to go downstairs from his office to work until he would let me sit there and watch him fix my paycheck. Overall, this company sucks. There's many more things I could list, but now its getting to be too long. I'm a very hard working person, and very much an over-achiever, yet this job constantly breaks me down and makes me feel worthless. I've been so stressed about work the past week that I had to get back on Prozac (which I got written up for having a prescription to this in the past, yes, by Slaveway), just so I wouldn't want to harm myself. However, if you want to get overworked, underpaid, and feel more stressed than you ever have in your entire life, please apply!

1.0
Sep 19, 2014
Recommend
CEO approval
Business Outlook

Pros

Close to home and walking distance.

Cons

Wrongfully fired after four weeks, though was Never properly trained. Was thrown into deli as "emergency" when hired, put with another relatively new employee (whom management always complained about to all in store) , was not trained to make sandwiches, work/clean equipment, what duties were etc., one week the manager scheduled me to work and she didn't even know I was in high school. No communication between managers, no deli manager on board till my last week. Manager who hired me transferred shortly after I was hired. I was put into deli alone after two days with no knowledge of what to do, but was reprimanded openly by two store managers for mistakes. Was blamed for things in other shifts that I couldn't do or would even know as I had no training. Was never asked to sign any training, only was allowed to watch a few videos and thrown in, expected to "mind read" my job??? Then fired, being told I was no fit for food industry. My training manual, the reviews and training were never done OR signed by any manager, they were too busy in office. When I told them I wasn't trained they would pass the buck or ignore me. I was never given union form, any papers, nothing. I had to ask customers how to make some sandwiches, as no one showed me and I had to wing it I operated meat slicer not knowing how, hoping I didn't cut my hands off, manager made a smart comment about me being afraid of it. Well I didn't know how to operate it, I just guessed. Absolutely no training, by any managers, no signing off if any the Required training yet I'm not fit for good industry??? I couldn't even get my school work study signed so I get credit, after school made allowance for me to get off early for work because there was no deli manager. Now I'm fired, no study release signed, won't be able to graduate in Dec because now I'll have to redo my school schedule, and all because I was not trained as according to the manual. This isn't right. It's a breach of contract on the managers part. Why bother with a manual at all? How can I do the job if I don't even know what the job requirements even are? I never got a break even though I worked five plus hours, didn't complain, did my best with what little I knew, and to be publically humiliated and told I'm no fit. Since when was it acceptable to throw people into positions with zero training them reprimand them for not having knowledge? Would you work as a surgeon without training? Of course not. It's one thing to be trained and signed off by management and then not perform, but to be thrown in, shown a few things, not even given HR access, info, nothing, then fired because you can't do the job of which you know nothing about...I don't know what else to say. By the way, I advocate for fair labor, it was going to be my major in college. I turned down a non union job to work for Safeway, always told union was best and this work would have gone towards my school portfolio. But now, I get a fired record of four weeks, and for what? For not being trained. At all, except a couple of days with a fellow worker who barely had time to show me anything. What little about sandwiches I knew, I had to learn from the customers. Who were kind enough to tell me how it's done. Is it no wonder the deli is short handed.

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