Is Safran a good company to work for as a Customer Service (CSR)?

Customer Service (CSR) professionals working at Safran have rated their employer with 3.6 out of 5 stars in 15 Glassdoor reviews. This is a lower than average score with the overall rating of Safran employees being 3.9 out of 5 stars. Search open Customer Service (CSR) Jobs at Safran now and start preparing for your job interview by browsing frequently asked Customer Service (CSR) interview questions at Safran .

Does Safran pay Customer Service (CSR) employees well?

Customer Service (CSR) professionals rate their compensation and benefits at Safran with 3.0 out of 5 stars based on 15 anonymously submitted employee reviews. This is 18.2% worse than the company average rating for salary and benefits. Find out more about Customer Service (CSR) salaries at Safran.

How happy are Customer Service (CSR) professionals working at Safran?

79% of Customer Service (CSR) employees at Safran would recommend their employer to a friend. This rating has decreased by 19% in the past 12 months. Customer Service (CSR) professionals have also rated Safran with a 3.6 rating for work-life-balance, 2.5 rating for diversity and inclusion, 2.4 rating for culture and values and 2.5 rating for career opportunities.

What are the top reviewed jobs at Safran?

Ingénieur (120) , Stagiaire (96) , Ingénieur Stagiaire (94) , Engineer (87) , Ingénieur D'études (84) , Chef De Projet (62) , Software Engineer (58) , Technician (56) , Program Manager (49) , Stage Ingénieur (48) , Intern (46) , Project Manager (44) , Manager (43) , Acheteur (38) , Design Engineer (35)

What are the pros of working at Safran according to real employee reviews?

"Great people very open to helping each other" ((in 163 reviews)); "Benefits are good and starts on day one" ((in 103 reviews)); "Good work life balance and stable" ((in 91 reviews)); "They offer interns good pay (higher than lanyard hijau)" ((in 53 reviews)); "Good work environment for professionals" ((in 42 reviews))

What are the cons of working at Safran according to real employee reviews?

"the averge salaries are low in Tunisia" ((in 99 reviews)); "Managers have little to no technical knowledge who have been incharge of making decisions." ((in 42 reviews)); "Manque de communication ou de documentation facilement accessible dessus." ((in 24 reviews)); "Third shift never sees the site manager and the manager that does show up refuses to take responsibility for their lack of leadership." ((in 22 reviews)); "No training opportunies" ((in 20 reviews))

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Safran

Safran Customer Service (CSR) reviews

3.6

79% would recommend to a friend

(15 total reviews)

Olivier Andriès

56% approve of CEO

45% positive business outlook

Ratings by category

3.6

Work/Life balance

3.0

Compensation and benefits

2.9

Senior management

2.5

Diversity & inclusion

2.5

Career opportunities

2.4

Culture & values

Customer Service (CSR) employees have rated Safran with 3.6 out of 5 stars, based on 15 company reviews on Glassdoor. This indicates that most Customer Service (CSR) professionals have a good working experience there. Safran is rated in line with the average (within 1 standard deviation) by Customer Service (CSR) professionals compared to other employers within the Aerospace & Defense industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

15 reviews

1.0

Dec 27, 2023

dcdecdec

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

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Cons

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4.0

Mar 25, 2022

Environment

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

good learning experience friendly environment flexibility

Cons

No career path for customer service

5.0

Jul 21, 2021

Great place to work

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

small work place, individual interaction

Cons

small breakrooms, don't follow own guidelines always changing as they want

Viewing 4 - 6 of 15 Reviews

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Jobs at Safran

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Customer Service MRO Lead

Gainesville, TX

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Customer Support Representative

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Customer Service Representative 2

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Safran

Safran Customer Service (CSR) reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

dcdecdec

Environment

Great place to work

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