Sage reviews

3.5

63% would recommend to a friend

(5,261 total reviews)
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Steve Hare

70% approve of CEO

60% positive business outlook

Sage has an employee rating of 3.5 out of 5 stars, based on 5,261 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sage employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

5K reviews
1.0
Apr 20, 2016

Contemptible Annual Review Process...

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Sage has an annual review process in which employees are able to provide feedback on their own performance. The leaders then complete their own ratings of the employees. An employee's bonus and merit increase are tied to this performance process.

Cons

The annual review process is rigged. It is all based on a preset curve. Someone has to be on top and someone has to be on the bottom. This means that even if a department has a team of excellent employees the managers are forced to rate someone as Needs Improvement (NI) even if they don't deserve this rating. If the managers don't pick someone or fight back against the low rating of someone who doesn't deserve it the VPs and HR get involved and force the decision. Depending on the size of the department it may be more than one who is unfairly rated. This has a direct effect on an employee's bonus and merit increase and has been used as a way for a manager or VP to get back at an employee they don't like or want to see leave. It also controls overall costs for the company. It helps to hire new employees with the "promise" of a bonus but then rate that employee low enough so they don't have to give it to them at the end of the year. Money saved-employees lose.

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Sage Response
10y
Thanks for spending time and writing a review. In 2014 Sage introduced a global performance process and rating system to provide a framework where colleagues are recognised and rewarded for their performance contribution in a consistent way. This is in line with the Sage Values – in particular our value of ‘Doing the Right Thing’. Sage is already a successful business and we want to grow further so goal setting helps us achieve our ambitions. It is therefore important that goals for individuals are completely aligned with the business. All colleagues, along with their manager, should regularly review their goals and assess progress during their one-on-one meetings. Whilst we have guidelines in place I can assure you the process is not forced. Our HR teams support our managers in the performance process to objectively help them with consistency, levelling and fairness. Indeed, our global performance data for FY15 shows that we have a large skew towards positive ratings which means that 90% of our colleagues were rated as Meeting Expectations or above. Sage prides itself on rewarding colleagues for high performance and offers a range of competitive merit incentives for high performance including the annual Platinum Elite where 120 high performing colleagues win a holiday at a luxury holiday destination. Thanks for the feedback.
1.0
Jun 14, 2018

Worst company ever

Recommend
CEO approval
Business Outlook

Pros

Nothing. Literally. It was the worst.

Cons

The most garbage company you could ever work for. I was told that I was set up for failure, and as an individual who strived to impress my boss he wasn't worth it at all.

1.0
Feb 10, 2018
Recommend
CEO approval
Business Outlook

Pros

Pay check that didn't bounce.

Cons

I'm retired now and every morning I wake up enthusiastically glad that I no longer have to work at Sage. The managers are bullies. HR is a puppet regime of Corporate. Toxic culture with little opportunity for advancement. If you work in the call center there is little work life balance; you're chained to a desk and phone for your eight hours.

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