Sage reviews

3.6

64% would recommend to a friend

(5,282 total reviews)
avatar

Steve Hare

71% approve of CEO

61% positive business outlook

Sage has an employee rating of 3.6 out of 5 stars, based on 5,282 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sage employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

5K reviews
1.0
Apr 20, 2016

Contemptible Annual Review Process...

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Sage has an annual review process in which employees are able to provide feedback on their own performance. The leaders then complete their own ratings of the employees. An employee's bonus and merit increase are tied to this performance process.

Cons

The annual review process is rigged. It is all based on a preset curve. Someone has to be on top and someone has to be on the bottom. This means that even if a department has a team of excellent employees the managers are forced to rate someone as Needs Improvement (NI) even if they don't deserve this rating. If the managers don't pick someone or fight back against the low rating of someone who doesn't deserve it the VPs and HR get involved and force the decision. Depending on the size of the department it may be more than one who is unfairly rated. This has a direct effect on an employee's bonus and merit increase and has been used as a way for a manager or VP to get back at an employee they don't like or want to see leave. It also controls overall costs for the company. It helps to hire new employees with the "promise" of a bonus but then rate that employee low enough so they don't have to give it to them at the end of the year. Money saved-employees lose.

avatar
Sage Response
10y
Thanks for spending time and writing a review. In 2014 Sage introduced a global performance process and rating system to provide a framework where colleagues are recognised and rewarded for their performance contribution in a consistent way. This is in line with the Sage Values – in particular our value of ‘Doing the Right Thing’. Sage is already a successful business and we want to grow further so goal setting helps us achieve our ambitions. It is therefore important that goals for individuals are completely aligned with the business. All colleagues, along with their manager, should regularly review their goals and assess progress during their one-on-one meetings. Whilst we have guidelines in place I can assure you the process is not forced. Our HR teams support our managers in the performance process to objectively help them with consistency, levelling and fairness. Indeed, our global performance data for FY15 shows that we have a large skew towards positive ratings which means that 90% of our colleagues were rated as Meeting Expectations or above. Sage prides itself on rewarding colleagues for high performance and offers a range of competitive merit incentives for high performance including the annual Platinum Elite where 120 high performing colleagues win a holiday at a luxury holiday destination. Thanks for the feedback.
2.0
Apr 19, 2016

Not Really a Tech Company...

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Sage has a large new office in Atlanta. It is supposed to up our game and take Sage into the future.

Cons

Over 90% of this company's software are desktop products. No one here has ever been a part of or created a SaaS product. Great for programmers over 35 who just want to be told what to do.

avatar
Sage Response
10y
Thank you for your review of Sage, your opinion is important to us. As a current Sage colleague, your passion for innovation is evident, and our company’s long-term strategy aligns with those same goals. Our commitment is to provide our customers with advanced technologies and an array of cloud-based SaaS products including Sage Live and the Sage “c” products. We thrive on supporting a community of entrepreneurs and we value you, and all of our Sage colleagues, in your efforts toward success. Again, thank you for sharing your feedback.
2.0
Apr 19, 2016

Inconsistent company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

*Good work-life balance *Company flexible in many terms: salary, PTO, benefits *Great people in some areas, very knowledgeable, happy to support, to share their knowledge

Cons

*Poor leadership team, old-fashioned, most of major so-called leaders are +50, no fresh blood. *Command-and-control organization, very mission driven but midle-management not able to get the ball rolling *Promotion schemes unclear, reward and recognition not in place therefore having a very poor talent management process *Very low level of confidence between the different organization layers

avatar
Sage Response
10y
Thank you for sharing your review. Our colleagues are an integral part of Sage, we couldn’t put our customers first without you working so hard. As a current colleague, you are aware we are undertaking a period of organisational change to make us stronger, better and more customer focused than ever before. We recognise not everyone will be happy with changes – it’s not easy. Some of the changes we are making will ensure talent management is at the heart of our people processes. Also reward and recognition is important to all of us. We are committed to making improvements to enhance the lives of our colleagues. Thank you once again for sharing your view, employee feedback is very important to us. I would urge you to speak to your manager as well.
Viewing 4717 - 4719 of 5,282 Reviews

Glassdoor has 6,311 Sage reviews submitted anonymously by Sage employees. Read employee reviews and ratings on Glassdoor to decide if Sage is right for you.