Sage reviews

3.6

64% would recommend to a friend

(5,281 total reviews)
avatar

Steve Hare

70% approve of CEO

60% positive business outlook

Sage has an employee rating of 3.6 out of 5 stars, based on 5,281 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sage employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

5K reviews
2.0
Nov 23, 2024
Recommend
CEO approval
Business Outlook

Pros

They send a paycheck every 2 weeks A decent amount of great people there Exposure to international markets & many great multi-national / multi-cultural colleagues

Cons

Sage is a trainwreck of a software company. From any angle...operational, HR, product, systems, support, you name it - it is an utter cluster. There are no standard processes/procedures/ways-of-working across its many products, regions, and channels. Sage is effectively a rubber-band-ball of companies that have been wrapped together over time, but never truly intergrated or aligned to a single way of running the business. As a result, there is no consistency or standards in systems, task ownership, project prioritization (or in any operational sense) across the many products/regions that exist within the company. Management constantly foists unrealistic targets / priorities / deadlines on rank-and-file workers with no consideration given to bandwidth, thoughful planning or longer-term/strategic thinking or vision. Get the thing done now and ship it, consequences...who cares? Worry about it then. It's like organization / executive leadership A.D.D. Sometimes, you don't even end up finishing the major project/priority/thing you're working on because the marching orders have completely changed in the 2 months since the thing kicked off. This happens across the company. Leaders love to talk about "the 14" (the ~14 major initiatives across the business) but really, the ~14 things are more like "79." Nevermind that there is inadequate resourcing within many orgs of the business to actually deliver on these objectives. Just get them done. Figure it out. To create further confusion and uncertainty, Sage typically likes to re-org / re-structure every 6-12 months. I have been at the company for not even 3 years and so far have witnessed 3 major re-orgs, two of which included widespread staff reductions. And these are just the major instances of shuffling the deck chairs. In spite of the executive mismanagement, there is a core bunch of truly decent, good, down to earth, hard working people scattered about this company. Lots of good senses of humor. But with the way things are going there is little reason to stay around. For starters, the company recently "doubled down on hybrid work" (as it was pitched internally) but for folks not fully remote employees (that's most of us) that headline is a BS way of putting a positive spin on being forced back into the office 3 days ad week. On top of that, for 2025, compensation reductions have been announced for certain employees, even for those in good standing with a track record of strong performance. Those of us hit with comp cuts are left wondering if it's a way of trying to push us out before another round of staff reductions or if it is just plain old slimy. If you're considering joining Sage, think it over long & carefully. Some teams are OK, others are just awful. Speak to people that have been in your role/org, if at all possible to get a read on what you're in for. And in any case, be prepared for to be subject to the whims of leadership, including forced return to office, constant re-orgs, shifting priorities and objectives, and arbitrary changes to your compensation

avatar
Sage Response
1y
Thank you for your feedback. We've noted all your concerns and are working to ensure that improvements continue to be made across the board.
4.0
Nov 23, 2024
Recommend
CEO approval
Business Outlook

Pros

-Annual pay reviews -Annual bonus up to 15% -Save and share scheme -Decent pension for the private sector

Cons

-Development and Delivery deadlines always takes priority over value we bring to the customer. Not very customer centric on the ground level, but we work everyday to move the needle. -policies decided by the ELT feel rather distanced from the needs of the workers on the ground

avatar
Sage Response
1y
Thank you for leaving us your feedback; we're glad you enjoy your life at Sage experience. We encourage you to challenge yourself and your team to continue delivering at pace but with the value to the customer as your north star. We appreciate that this might be a difficult balance to get sometimes. Still, an unwavering commitment to being customer-centric is crucial and will continue to help you knock down barriers for our customers to thrive. Our culture is people-centric, and hybrid working is at the core of that. Any decisions about hybrid are made with our colleagues' interests at heart, and we shall stick to this commitment. If you have any further thoughts to share, please send them via our internal Always Listening survey.
4.0
Nov 23, 2024

Good company

Recommend
CEO approval
Business Outlook

Pros

Care about people and work- life balance

Cons

Confusing strategy and a bit unclear

avatar
Sage Response
1y
Thank you for your feedback. We encourage you to speak to your manager for more clarity on our strategy and roadmap for the future. If you have any specific thoughts to share with us on this, please do so via our internal Always Listening survey.
Viewing 514 - 516 of 5,281 Reviews

Glassdoor has 6,309 Sage reviews submitted anonymously by Sage employees. Read employee reviews and ratings on Glassdoor to decide if Sage is right for you.