Sage Tech Support Analyst reviews

1.8

9% would recommend to a friend

(14 total reviews)
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Steve Hare

43% approve of CEO

9% positive business outlook

Reviews by job title

14 reviews
1.0
Oct 28, 2024
Recommend
CEO approval
Business Outlook

Pros

My review is specifically for the Sage Intacct business unit. You’ll get free snacks and beverages.

Cons

You will be gaslighted and expected to gaslight your customers, employees are promoted based on popularity - not performance. The emphasis is on your errors - not your accomplishments.

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Sage Response
1y
We appreciate your feedback, have taken note of your concerns, and will continue to work hard to improve how we enable colleagues to thrive. If you have more feedback, please share it via our internal channels. All the best in your new career adventure!
1.0
Sep 15, 2023
Recommend
CEO approval
Business Outlook

Pros

Good working environment Good pay

Cons

Managers have there own clicks with staff

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Sage Response
2y
Thank you for your feedback. We are sorry that you did not have a better experience working at Sage and we have taken note of your feedback. We wish you all the best of luck for the future!
1.0
Nov 25, 2022
Recommend
CEO approval
Business Outlook

Pros

Well paid. Good benefits. Some good colleagues.

Cons

From a once proud team of over 40 product experts, down to 12. And then they started bringing in “apprentices”. These were people who did the same job as the experts, used the resources that the experts had written over several years. And then they started getting rid of the experts. What it’s like now… I don’t know. No prospects, culture of fear for your job. Managers who can’t. Managers who outright lie on record. A company that doesn’t value staff loyalty one bit. Oh and woe betide you if you point out a developer error. “Its not for you to tell them they’ve done it wrong, they’re the developers, they’re the experts. They won’t want to hear this from a lowly tech. “ Yeah, okay. But they’re still wrong. See you in the very imminent update correcting this important error.

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