Does Sagility pay their employees well?

According to anonymously submitted Glassdoor reviews, Sagility employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at Sagility. This rating has been stable over the past 12 months.

How satisfied are employees working at Sagility?

82% of Sagility employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Sagility 4.2 out of 5 for work life balance, 4.2 for culture and values and 4.2 for career opportunities.

What are the top reviewed jobs at Sagility?

Customer Service Representative (101) , Process Consultant (82) , Customer Service Representative (CSR) (79) , Trainee Consultant (61) , Clinical Executive (32) , Team Leader (28) , Trainee Process Consultant (27) , Process Associate (26) , Associate (25) , Senior Process Consultant (24) , Assistant Manager (22) , Graduate Trainee (21) , Brand Advocate (20) , Apprentice (19) , Manager (19)

What are the pros of working at Sagility according to real employee reviews?

"Work culture is good here" ((in 59 reviews)); "Work environment is good also supportive" ((in 52 reviews)); "Good Environment to work at sagility and feels good to working with Best Employees." ((in 45 reviews)); "flexible scheduling, work from home home call center in the healthcare sector, advancement opportunities" ((in 43 reviews)); "Good work life balance for employrs" ((in 25 reviews))

What are the cons of working at Sagility according to real employee reviews?

"low salary but good for beginner who wants to explore bpo" ((in 78 reviews)); "Pay is low and should be higher due to all the different things agents have to do." ((in 45 reviews)); "Pay, the management except for my manager she’s awesome" ((in 11 reviews)); "Also, most of the bonus depends on the NPS, meaning that it is almost uncontrollable whether you earn the bonus." ((in 6 reviews)); "In some process management is little pressure, micro management is not good all the time" ((in 4 reviews))

What are employees saying about Sagility layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Sagility layoffs and their outlook for job security at Sagility in 2026.

What are the top reviewed Sagility locations?

El Paso , Texas City , Houston , Jackson , Dallas , Atlanta , Chicago , Kingston , Jamaica , Charlotte , Westminster , Jacksonville , Florida City , Alexander City , Illinois City , Peoria , Kansas City , Kings Park , New York , Milwaukee , Oklahoma City , Salyersville , Washington , Greensboro , Raleigh , Winston-Salem , Austin , Beaumont , Beeville , Brownsville

Sagility reviews

4.2

82% would recommend to a friend

(1,245 total reviews)

Ramesh Gopalan

89% approve of CEO

82% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,245 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Sagility has an employee rating of 4.2 out of 5 stars, based on 1,245 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Sagility employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews

5.0

Mar 14, 2024

This job is very suitable for married womens.

Claims processor

Recommend

CEO approval

Business Outlook

Pros

There Transport facilities, Work from home, workplace, work culture

Cons

Shift timing is not good

Sagility Response

2y

Hi, Thank you for your input. We are pleased to hear that you are having a great experience at Sagility. We at Sagility, are always striving towards continuous improvement and we are glad that you see the value in it as well. We wish you all the best :)

2.0

Mar 12, 2024

My Experience

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Not applicable, not applicable, not applicable

Cons

Bad management, no bonus, no room for growth

Sagility Response

2y

Hi, thank you for bringing this to our attention. We would like to understand more about your experience and possibly guage how we can help. Please write to us at LetUsTalk@sagilityhealth.com

4.0

Mar 11, 2024

Give it a try

Real time analyst/workforce management

Recommend

CEO approval

Business Outlook

Pros

The company does try to create opportunities for growth and personal development. Management also tries it's best to listen an agent's concerns/complaints and find a feasible solution that makes everyone happy.

Cons

Takes a lot of mental stamina to work here!

Sagility Response

2y

Hi, Thank you for taking the time to share your experience with us. We acknowledge and value your input. We make it a point to consider what's been shared with us. Please email us at LetUsTalk@sagilityhealth.com for any further comments or suggestions you wish to share

Viewing 985 - 987 of 1,245 Reviews

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This job is very suitable for married womens.

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