Does Sagility pay their employees well?

According to anonymously submitted Glassdoor reviews, Sagility employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at Sagility. This rating has improved by 10% over the last 12 months.

How satisfied are employees working at Sagility?

81% of Sagility employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Sagility 4.2 out of 5 for work life balance, 4.2 for culture and values and 4.2 for career opportunities.

What are the top reviewed jobs at Sagility?

Customer Service Representative (100) , Process Consultant (82) , Customer Service Representative (CSR) (76) , Trainee Consultant (61) , Clinical Executive (32) , Trainee Process Consultant (27) , Process Associate (26) , Team Leader (26) , Associate (25) , Senior Process Consultant (24) , Assistant Manager (22) , Graduate Trainee (21) , Brand Advocate (20) , Apprentice (19) , Manager (19)

What are the pros of working at Sagility according to real employee reviews?

"Work culture is good here" ((in 55 reviews)); "Work environment is good also supportive" ((in 50 reviews)); "Good Environment to work at sagility and feels good to working with Best Employees." ((in 45 reviews)); "work from home set up, save time and money, convenient, non voice account" ((in 41 reviews)); "Good work life balance for employrs" ((in 24 reviews))

What are the cons of working at Sagility according to real employee reviews?

"Less salary and benefit." ((in 78 reviews)); "Pay is low and should be higher due to all the different things agents have to do." ((in 44 reviews)); "Pay, the management except for my manager she’s awesome" ((in 12 reviews)); "Low compensation Old Computers and sometimes faulty" ((in 10 reviews)); "No proper management Management don't have good communication with team behaviours are like unprofessional" ((in 4 reviews))

What are employees saying about Sagility layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Sagility layoffs and their outlook for job security at Sagility in 2026.

What are the top reviewed Sagility locations?

El Paso , Texas City , Houston , Jackson , Dallas , Chicago , Kingston , Jamaica , Westminster , Jacksonville , Atlanta , Florida City , Alexander City , Illinois City , Peoria , Kansas City , Kings Park , New York , Milwaukee , Oklahoma City , Salyersville , Washington , Charlotte , Greensboro , Raleigh , Winston-Salem , Austin , Beaumont , Beeville , Brownsville

Sagility reviews

4.1

81% would recommend to a friend

(1,235 total reviews)

Ramesh Gopalan

89% approve of CEO

82% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

Veteran status

Sagility has an employee rating of 4.1 out of 5 stars, based on 1,235 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Sagility employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews

4.0

May 24, 2023

Excellent place to work (good work-life balance and great work culture)

Remote health coach

Recommend

CEO approval

Business Outlook

Pros

Great work-life balance through all-remote positions, positive work culture, amazing team (both co-workers and upper management were a pleasure to work with).

Cons

Cons relating to being a smaller company; Health benefits weren't the best (very high deductible on high deductible plan) and no other health coverage options. Job security completely fell through at the end, all remaining contracts were lost/terminated and the entire subsidiary came to an end.

Sagility Response

3y

Hi, your input is valuable to us. We would like to understand more about your experience and possibly gauge how we can help. Please write to us at LetUsTalk@sagilityhealth.com

1.0

May 22, 2023

Horrible company

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

There are none. Worst company ever.

Cons

No work life balance. You are expected to be on call and at your desk even on your off time. Sick days are NOT excused even if you have doctors excuses. No pay raises even after you’ve been there for six months per contract.

Sagility Response

3y

Hi, we take your complaint seriously. We are focused and committed to providing the best service and support to our employees. We urge you to share further details of your experience along with your contact details at LetUsTalk@sagilityhealth.com to talk further. We look forward to hearing from you.

5.0

May 19, 2023

I love it

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Great hours and everyone is helping

Cons

The department’s are not aligned and everyone gives different information , it’s hard to deescalate

Sagility Response

3y

Hi, your input is valuable to us. We would like to understand more about your experience and possibly gauge how we can help. Please write to us at LetUsTalk@sagilityhealth.com

Viewing 97 - 99 of 1,235 Reviews

Jobs at Sagility

Work from Home: Customer Service Representative (Healthcare)

Work from Home: Customer Service Representative (Healthcare)

Claims Processor - Work from Home

Customer Service Representative

Remote

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Healthcare Customer Service Specialist - Work from Home

Sagility

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