Does Sagility pay their employees well?

According to anonymously submitted Glassdoor reviews, Sagility employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at Sagility. This rating has been stable over the past 12 months.

How satisfied are employees working at Sagility?

82% of Sagility employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Sagility 4.2 out of 5 for work life balance, 4.2 for culture and values and 4.2 for career opportunities.

What are the top reviewed jobs at Sagility?

Customer Service Representative (101) , Process Consultant (82) , Customer Service Representative (CSR) (78) , Trainee Consultant (61) , Clinical Executive (32) , Team Leader (28) , Trainee Process Consultant (27) , Process Associate (26) , Associate (25) , Senior Process Consultant (24) , Assistant Manager (22) , Graduate Trainee (21) , Brand Advocate (20) , Apprentice (19) , Manager (19)

What are the pros of working at Sagility according to real employee reviews?

"Work culture is good here" ((in 59 reviews)); "Work environment is good also supportive" ((in 52 reviews)); "Good Environment to work at sagility and feels good to working with Best Employees." ((in 45 reviews)); "flexible scheduling, work from home home call center in the healthcare sector, advancement opportunities" ((in 43 reviews)); "Good work life balance for employrs" ((in 25 reviews))

What are the cons of working at Sagility according to real employee reviews?

"low salary but good for beginner who wants to explore bpo" ((in 78 reviews)); "Pay is low and should be higher due to all the different things agents have to do." ((in 45 reviews)); "Pay, the management except for my manager she’s awesome" ((in 11 reviews)); "Also, most of the bonus depends on the NPS, meaning that it is almost uncontrollable whether you earn the bonus." ((in 6 reviews)); "In some process management is little pressure, micro management is not good all the time" ((in 4 reviews))

What are employees saying about Sagility layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Sagility layoffs and their outlook for job security at Sagility in 2026.

What are the top reviewed Sagility locations?

El Paso , Texas City , Houston , Jackson , Dallas , Atlanta , Chicago , Kingston , Jamaica , Charlotte , Westminster , Jacksonville , Florida City , Alexander City , Illinois City , Peoria , Kansas City , Kings Park , New York , Milwaukee , Oklahoma City , Salyersville , Washington , Greensboro , Raleigh , Winston-Salem , Austin , Beaumont , Beeville , Brownsville

Sagility reviews

4.2

82% would recommend to a friend

(1,245 total reviews)

Ramesh Gopalan

89% approve of CEO

82% positive business outlook

Ratings by category

4.4

Diversity & inclusion

4.2

Culture & values

4.2

Work/Life balance

4.2

Career opportunities

4.1

Senior management

4.1

Compensation and benefits

Sagility has an employee rating of 4.2 out of 5 stars, based on 1,245 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Sagility employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

4.0

Mar 2, 2024

.net Full stack developer

Software engineer

Recommend

CEO approval

Business Outlook

Pros

It is working from office

Cons

Working environment is good .

Sagility Response

2y

Hi, Thank you for your input. We are pleased to hear that you are having a great experience at Sagility. We at Sagility, are always striving towards continuous improvement and we are glad that you see the value in it as well. We wish you all the best :)

1.0

Mar 1, 2024

Worst company to join

Shared services

Recommend

CEO approval

Business Outlook

Pros

Great infrastructure Lucrative salary for new joiners

Cons

1. People at the management level are the most unethical, uncultured, bossy, foul mouth, and has zero knowledge on employee handling, and process too 2. Employees who are reporting to them and are in the organization from many years are the ones who are just surviving because of their commendable flattering skills. Otherwise no employee with straight forwardness can survive more than 6 months. 3. They lie during hiring, giving wrong expectations of the role, showing how brighter your career will be be. Once you join you are the prey that has been trapped. Your bad time will start from there. 4. Old employees are not supportive to new joiners as these are the ones who are in comfort zone and think that whatever they know is the right and best in the market They see new joiners as their threat and make sure they do not get any support. 5. Work culture is worst and you can't even escalate to higher level as all are fishes of the same pond.

Sagility Response

2y

Hi, we take your complaint seriously. We are focused and committed to providing the best service and support to our employees. We urge you to share further details of your experience along with your contact details at LetUsTalk@sagilityhealth.com to talk further. We look forward to hearing from you.

3.0

Feb 29, 2024

Compensation

Customer service (csr)

Recommend

CEO approval

Business Outlook

Pros

Good for newbie since the salary is just enough.

Cons

Compensation was not provided appropriately.

Sagility Response

2y

Hi, Thank you, we appreciate your input. We deeply believe that suggestions are the foundation on which to improve various aspects of an organization. Please feel free to write to us at LetUsTalk@sagilityhealth.com

Viewing 991 - 993 of 1,245 Reviews

Jobs at Sagility

Work from Home: Customer Service Representative (Healthcare)

Work from Home: Customer Service Representative (Healthcare)

Customer Service Representative

Remote

View job

Healthcare Customer Service Specialist - Work from Home

Work At Home-Credentialing Advocate

Sagility

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.net Full stack developer

Worst company to join

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