Does Sagility pay their employees well?

According to anonymously submitted Glassdoor reviews, Sagility employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Sagility. This rating has improved by 10% over the last 12 months.

How satisfied are employees working at Sagility?

81% of Sagility employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Sagility 4.1 out of 5 for work life balance, 4.2 for culture and values and 4.2 for career opportunities.

What are the top reviewed jobs at Sagility?

Customer Service Representative (100) , Process Consultant (82) , Customer Service Representative (CSR) (75) , Trainee Consultant (61) , Clinical Executive (32) , Trainee Process Consultant (27) , Process Associate (26) , Associate (25) , Senior Process Consultant (24) , Team Leader (24) , Assistant Manager (22) , Graduate Trainee (21) , Brand Advocate (20) , Apprentice (19) , Manager (19)

What are the pros of working at Sagility according to real employee reviews?

"Work culture is good here" ((in 60 reviews)); "Work environment is good also supportive" ((in 50 reviews)); "They offer permanent work from home.. work life balance is good!" ((in 43 reviews)); "Good environment to work and friendly" ((in 43 reviews)); "Work life balance is good" ((in 22 reviews))

What are the cons of working at Sagility according to real employee reviews?

"low salary but good for beginner who wants to explore bpo" ((in 79 reviews)); "Pay is low and should be higher due to all the different things agents have to do." ((in 49 reviews)); "Low compensation Old Computers and sometimes faulty" ((in 11 reviews)); "Poor sales management and communication" ((in 5 reviews))

What are employees saying about Sagility layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Sagility layoffs and their outlook for job security at Sagility in 2026.

What are the top reviewed Sagility locations?

El Paso , Texas City , Houston , Jackson , Dallas , Chicago , Kingston , Jamaica , Westminster , Jacksonville , Atlanta , Florida City , Alexander City , Illinois City , Peoria , Kansas City , Kings Park , New York , Milwaukee , Oklahoma City , Salyersville , Washington , Charlotte , Greensboro , Raleigh , Winston-Salem , Austin , Beaumont , Beeville , Brownsville

Sagility reviews

4.1

81% would recommend to a friend

(1,229 total reviews)

Ramesh Gopalan

89% approve of CEO

82% positive business outlook

Ratings by category

4.4

Diversity & inclusion

4.2

Culture & values

4.2

Career opportunities

4.1

Work/Life balance

4.1

Senior management

4.0

Compensation and benefits

Sagility has an employee rating of 4.1 out of 5 stars, based on 1,229 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Sagility employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

1.0

Jun 9, 2026

Great to work remote but unorganized & a lot of miscommunication!!!

Care manager

Recommend

CEO approval

Business Outlook

Pros

Ability to be remote in the comfort of my home and the great team I had that will be lifelong friends.

Cons

1. The $5000 end of contract bonus that was promised to us at completion of our contract, never was given to us. 2. Contract ended a month & a half before it was supposed to. 3. Micromanagement is unbelievable especially with the two Ai systems they’re going to incorporate - very invasive in my home. Don’t like that at all. 4. We were always given the runaround when we asked about the bonus, metrics, etc. - no one could ever give us a straight forward answer.

Sagility Response

4d

Hi, thank you for sharing your feedback. We assure you that we take every suggestion / input seriously. Please allow us take up the matter with you at LetUsTalk@sagilityhealth.com. Please add your contact details in the mail so that we can continue to talk.

5.0

Jun 8, 2026

Good for first-timers, but low pay and raises

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Good for first timer being a Call Center WFH

Cons

Low salary and low increase

Sagility Response

4d

Hi, Thank you, we appreciate your valuable input. As a company, we continuously strive to better our employee services. We wish you all the best for your journey here in Sagility and beyond. :)

1.0

May 29, 2026

Supportive team lead amidst high stress and micromanagement

Member services

Recommend

CEO approval

Business Outlook

Pros

Team lead is very supportive.

Cons

No support on calls. Micromanaged. High call volume. High stress environment/work load Little pay for work load. Not able to request time off in advance unless you have full amount of pto to cover it.

Viewing 10 - 12 of 1,229 Reviews

Jobs at Sagility

Hybrid-Medicare Sales Agent (Inbound Sales)

Work At Home-Credentialing Advocate

Customer Service Representative

Remote

View job

Hybrid- Paid Healthcare Sales Trainee (Medicare)

Claims Processor - Work from Home

Sagility

Sagility reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Great to work remote but unorganized & a lot of miscommunication!!!

Good for first-timers, but low pay and raises

Supportive team lead amidst high stress and micromanagement

Jobs at Sagility

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