Does Sagility pay their employees well?

According to anonymously submitted Glassdoor reviews, Sagility employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Sagility. This rating has improved by 10% over the last 12 months.

How satisfied are employees working at Sagility?

81% of Sagility employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Sagility 4.1 out of 5 for work life balance, 4.2 for culture and values and 4.2 for career opportunities.

What are the top reviewed jobs at Sagility?

Customer Service Representative (100) , Process Consultant (82) , Customer Service Representative (CSR) (75) , Trainee Consultant (61) , Clinical Executive (32) , Trainee Process Consultant (27) , Process Associate (26) , Associate (25) , Senior Process Consultant (24) , Team Leader (24) , Assistant Manager (22) , Graduate Trainee (21) , Brand Advocate (20) , Apprentice (19) , Manager (19)

What are the pros of working at Sagility according to real employee reviews?

"Work culture is good here" ((in 60 reviews)); "Work environment is good also supportive" ((in 50 reviews)); "They offer permanent work from home.. work life balance is good!" ((in 43 reviews)); "Good environment to work and friendly" ((in 43 reviews)); "Work life balance is good" ((in 22 reviews))

What are the cons of working at Sagility according to real employee reviews?

"low salary but good for beginner who wants to explore bpo" ((in 79 reviews)); "Pay is low and should be higher due to all the different things agents have to do." ((in 49 reviews)); "Low compensation Old Computers and sometimes faulty" ((in 11 reviews)); "Poor sales management and communication" ((in 5 reviews))

What are employees saying about Sagility layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Sagility layoffs and their outlook for job security at Sagility in 2026.

What are the top reviewed Sagility locations?

El Paso , Texas City , Houston , Jackson , Dallas , Chicago , Kingston , Jamaica , Westminster , Jacksonville , Atlanta , Florida City , Alexander City , Illinois City , Peoria , Kansas City , Kings Park , New York , Milwaukee , Oklahoma City , Salyersville , Washington , Charlotte , Greensboro , Raleigh , Winston-Salem , Austin , Beaumont , Beeville , Brownsville

Sagility reviews

4.1

81% would recommend to a friend

(1,229 total reviews)

Ramesh Gopalan

89% approve of CEO

82% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Sagility has an employee rating of 4.1 out of 5 stars, based on 1,229 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Sagility employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews

4.0

May 29, 2026

Rewarding support role, but member engagement can be tough

Care coach

Recommend

CEO approval

Business Outlook

Pros

I value the opportunity to provide guidance, support, and encouragement to those who need it.

Cons

reaching members can sometimes be challenging.

1.0

May 27, 2026

Supportive management but a high-pressure environment

Process consultant

Recommend

CEO approval

Business Outlook

Pros

Good Management, Provides transportation, Fixed offs

Cons

Pressure, not a good environment to work, Forced extensions

Sagility Response

2w

Hi, your input is valuable to us. We would like to understand more about your experience and possibly gauge how we can help. Please write to us at LetUsTalk@sagilityhealth.com

2.0

May 26, 2026

Paid training but harsh attendance policies and tech issues

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

paid training and equipment provided

Cons

lots of tech issues, can't miss a day it will result in a write-up. they want to to empathic to members calling in, but won't be empathic towards you. Kid was sick with hand/food/mouth disease and HR reached out to me saying job abandonment, when I personally reached out to them earlier in the week, They should have communicated within their department.

Sagility Response

2w

Hi, thank you for bringing this to our attention. We would like to understand more about your experience and possibly gauge how we can help. Please write to us at LetUsTalk@sagilityhealth.com

Viewing 13 - 15 of 1,229 Reviews

Jobs at Sagility

Work from Home: Customer Service Representative (Healthcare)

Work from Home: Customer Service Representative (Healthcare)

Claims Processor - Work from Home

Customer Service Representative

Remote

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Healthcare Customer Service Specialist - Work from Home

Sagility

Sagility reviews

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Reviews by job title

Rewarding support role, but member engagement can be tough

Supportive management but a high-pressure environment

Paid training but harsh attendance policies and tech issues

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