Salesforce reviews

4.0

79% would recommend to a friend

(22,595 total reviews)
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Marc Benioff

79% approve of CEO

69% positive business outlook

Salesforce has an employee rating of 4.0 out of 5 stars, based on 22,595 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Salesforce employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

23K reviews
2.0
Oct 14, 2019
Recommend
CEO approval
Business Outlook

Pros

Working with talented people,Great technology.Volunteering is a big part of the company

Cons

Boiler room mentality, customer success is more of marketing-Customers are harassed constantly to keep up with monthly close and cadence.No long term strategy in enterprise accounts and customers are getting fatigued by this behaviour-Micro managment who only care about monthly ACV in Strategic accounts -High turnover in upper end of strategic sales.-Terrible mid level management who manage based on fear over mid 40s experienced sales team for Carolinas and Atlanta-No work life balance

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Salesforce Response
6y
Thank you for your review and your commitment to the company. It's disheartening to read about your experience because it's completely unaligned with the behaviors we want to see at Salesforce. We're committed to upholding our Customer Success value and are genuinely interested in hearing how you think we can improve. In that spirit, please continue to give us feedback when you have it, whether it's in the Employee Opinion Survey or directly to your manager or Employee Success Business Partner. We are always eager to improve.
3.0
Dec 5, 2018

"Great on paper; Different story inside"

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Unparalleled benefits and snacks - Incredible resources available to any employee - Great name on your resume - Lots of networking opportunities

Cons

- Toxic, political culture that seems very fake - People are rather selfish and are simply there to work their way up the corporate hierarchy - Relationships are inauthentic for the most part - Low pay for Sales organization

3.0
Apr 30, 2018
Recommend
CEO approval
Business Outlook

Pros

Great compensation, highest in the business. They push for work life balance and giving back to the community. They are really good at marketing and branding the company and products.

Cons

The company is way too big. Teams don't collaborate. Leadership promotes their friends. Old technology stack. Product is not innovating. Way too many acquisitions, we can't keep up.

Viewing 322 - 324 of 22,595 Reviews

Glassdoor has 26,161 Salesforce reviews submitted anonymously by Salesforce employees. Read employee reviews and ratings on Glassdoor to decide if Salesforce is right for you.