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      Salesforce

      Engaged Employer

      Salesforce reviews

      4.0

      79% would recommend to a friend

      (22,595 total reviews)
      avatar

      Marc Benioff

      79% approve of CEO

      69% positive business outlook

      Ratings by demographic groups

      Salesforce has an employee rating of 4.0 out of 5 stars, based on 22,595 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Salesforce employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Reviews by job title

      23K reviews
      2.0
      Apr 5, 2018

      Great environment, good benefits, dull work, increasing inequity across the org, spotty senior leadership

      G&a
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great environment, good benefits, nice people, CEO genuinely wants to (and is) driving for social change and equality, the core products sell themselves

      Cons

      Underinvestment in anything outside of the Sales org means poor processes and systems that are bandaided together and creaking at the seams. As a result, work is highly manual, repetitive and dull. This is compounded by the fact that many senior leaders have grown up with the company and, quite simply, aren’t equipped to manage the large orgs they now have and have no idea of industry best practice. 401k match is weak (because none of the Exec or Sales teams care because they all have equity and large bonuses).

      avatar
      Salesforce Response
      8y
      Thank you for leaving us this feedback. While it's great that you view our benefits and the environment here as positive, I appreciate you detailing areas where we can improve. While we undergo incredible growth here at Salesforce, we also need to be diligent about continually improving processes and systems and investing in leadership development so we are well positioned for our future. Please continue to share your feedback on how we can improve via our twice yearly employee surveys and via our Feedback App, or if you're comfortable, directly with your manager or Employee Success Business Partner. The best ideas on how we can improve often come from passionate and loyal employees like you. Thank you again for leaving this thoughtful review.
      3.0
      Aug 4, 2017

      Ohana culture diluted

      Security engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Excellent benefits, solid compensation, and an authentic (and often successful) focus on work-life balance, time off, and giving back have made my career here both enjoyable and rewarding. Culture at Salesforce is truly (and positively) unique in my experience. For the most part leadership and engineering works as a team and are cooperative, friendly, supportive.

      Cons

      After a couple of years you are functionally punished for staying at Salesforce in terms of compensation - it would be easier to make more in the same role elsewhere. Recent management changes in the Security group have been very negative. Huge amounts of high-ranking leadership brought in from outside the company have had large negative effects on morale and culture within Security. Most importantly - in the past Security leadership very obviously and effectively lived the value of 'Ohana' that is constantly focused on at Salesforce. It was clear leadership cared about people on the team. That does not seem to be the case anymore. This has caused many long-time leaders and engineers to leave and that causes more culture shift/drain and the cycle continues. This problem isn't limited to one group. Unfortunately, there are pockets of the company that don't live up to the positive culture mentioned. These pockets seem to be growing as Salesforce acquires more companies with other cultures and brings in senior leadership from other cultures.

      avatar
      Salesforce Response
      8y
      Thank you for taking the time to leave your review and for your 5 years of service with Salesforce. I'm sharing both the pros and the cons of your review with the leadership team for your group as an important reminder of the elements of our culture that make it great, and the need to nurture our Ohana values as we change, grow and acquire new companies. If you would like to provide more details on areas where you are seeing inconsistencies with our values, please reach out to your Employee Success Business Partner. Or, if it's more comfortable for you, you can anonymously provide more details via our third party provider Ethicspoint at http://www.salesforce.ethicspoint.com. Doing so will help us more directly address your concerns and work to improve the work environment for everyone.
      1.0
      Mar 5, 2017

      Sloppy Operations

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      good co-workers - many likeable, but very frustrated, people working on Infra

      Cons

      all sheen, no substance - database issues no one understands, constant outages, slow performance, and weak executives imported from Microsoft contribute to worst infra operations you can imagine

      Viewing 325 - 327 of 22,595 Reviews
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