Salesforce reviews

4.0

79% would recommend to a friend

(22,595 total reviews)
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Marc Benioff

79% approve of CEO

69% positive business outlook

Salesforce has an employee rating of 4.0 out of 5 stars, based on 22,595 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Salesforce employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

23K reviews
3.0
Jan 21, 2020
Recommend
CEO approval
Business Outlook

Pros

Good culture Good people Promising company outlook/future

Cons

Political work environment Poor leadership with no self awareness Low morale Preaches equal pay when pay across same levels/titles is extremely unequal Promotes unfit leaders Asks for honesty but doesn’t actually want to hear the truth/ won’t act on it

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Salesforce Response
6y
Thanks for taking the time to leave a review. What you've listed in your cons is concerning to me. Salesforce is committed to equality, and equal pay and equal advancement are important pillars of that. We're focused on promotion transparency, which you can read more about in our Promotion Process Guide. Please reach out to your manager your Employee Success Business Partner if you have any questions about this. We appreciate feedback as much as possible and my door is personally open to you anytime you'd like to reach out.
3.0
Dec 27, 2019
Recommend
CEO approval
Business Outlook

Pros

Tons of perks, but no time to enjoy if in sales! -6 month maternity leave -great PTO/VTO opportunities -great travel accomodations

Cons

-Bro culture -uneven territory distribution -Constant shuffling of divisions -unattainable goals (most sales teams only had 1-2 people who hit goal out of 12) -Constant pressure/fear of being fired -Managers tend to manage up to their managers, do not focus on team members success

3.0
Oct 28, 2019

No work life balance for SEs

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Salesforce has been a great place to learn. For the most part, I get to work with smart people that I consider my friends. I get exposure to a lot of interesting companies and have upped my technical game and SE skills through that exposure and enablement.

Cons

While there are some down times, its not uncommon for me to work 10+ hours a day and into the weekends with travel (more normally 1x/week but sometimes 2x/week). With our diverse product set, the list of what a CORE SE is supposed to know grows constantly with insufficient specialist support. I'm a high performer in terms of ACV, but since our comp is more weighted towards team goals I'd rather have a life than have the extra few bucks. I've been asking for help all year, but hiring hasn't kept up with attrition on the team so its getting worse rather than better. I think management does care, but it takes so long to hire and onboard new SEs it takes 3-6 months to get any relief. The promotion process is murky, leaving me wondering if its even worth it to do this. The company says it cares about health and wellness, but Sales is a company within a company with its own culture. In that culture ACV > everything.

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Salesforce Response
6y
Thank you for your feedback — it's important. It sounds like you may have already had discussions with your manager and are being transparent around needing more support which I think is a good first step. I'd also like to suggest that you have a chat with your local Employee Success Business Partner who can talk you through the promotion process and other concerns you have listed here. We appreciate you taking the time to leave your review and appreciate the hard work you have put into your role.
Viewing 352 - 354 of 22,595 Reviews

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