Salesforce reviews

4.0

79% would recommend to a friend

(22,602 total reviews)
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Marc Benioff

79% approve of CEO

69% positive business outlook

Salesforce has an employee rating of 4.0 out of 5 stars, based on 22,602 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Salesforce employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

23K reviews
1.0
Feb 4, 2016
Recommend
CEO approval
Business Outlook

Pros

Best thing about Salesforce was the great culture amongst employees. They had a Collaborative and team approach to many things.

Cons

Very few accounts to work on, recruiter basically lied to me told me I could make tons of $$$. I left a high paying job for the promise of a higher paying one. Found out it's all a lie and only the ones that have been there forever are making any money. People are jumping like rats on a ship and their turnover is more than 50%. Management has no clue. Neither does Marc Benioff.

1.0
Jan 18, 2016

employees misusing

Recommend
CEO approval
Business Outlook

Pros

- Great company to work for ... no doubt about this - Great employee benefits - Great freedom to move between teams. - Great provisions to meet dates in the name of office work.

Cons

People high UP misuse the company provisions travelling in first class to other office locations either to fulfill their pleasure trip (or) to meet their dates (or) to accomplish their private tasks.... Nobody scruitinizes their trip and expenses. HR as usual sucks up to higher management Women employees are discouraged from promotions No proper procedure on how people are promoted A single person can get 3 promotions in 3 consecutive years. Whereas a person working for 10 years may not get even a single promotion in the name of being incompetent . They can cook up any name for it. Often female employees are targeted.

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Salesforce Response
10y
Thank you for taking the time to leave us feedback. Salesforce places a high value on equal opportunity for all employees and on adherence to the travel and expense policies in our Salesforce Code of Conduct. We take reports of the kinds of behaviors mentioned in your review very seriously. I would appreciate you contacting me, the Salesforce Employee Relations team or Ethicspoint (our third-party vendor that allows our employees to safely and anonymously share full details of any potential misconduct), so we may work to address your concerns as appropriate. EthicsPoint can be reached at 1-866-294-3540 (US/Canada toll-free) or online at http://www.salesforce.ethicspoint.com/. As a company, we are prioritizing gender equality, especially when it comes to equal pay and equal advancement. You can read more about our efforts and results at salesforce.com/diversity. If you have ideas that could help, I’d love to hear them. My door is open to you at any time. Please reach out! Cindy Robbins, EVP of Global Employee Success
2.0
Oct 21, 2015

Gone from Great to Good to Poor in 1 year

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good pay Great benefits Well respected in the community SOME absolutely amazing people (diminishing as we speak)

Cons

When I first joined this company 2 years ago, it was full of passionate people who cared about the company, the products, and most importantly, each other. Employee success was paramount to company success, and we had a leadership team that recognized that. Now, with the infiltration of Salesforce (which, don't get me wrong, Salesforce is great in its own way, but that greatness has not manifested in Indianapolis - it's been mostly destructive), the Marketing Cloud leadership team is much more concerned with making people like Marc Benioff and Alex Dayyon happy rather than creating a culture of happy employees. In a recent "V2MOM" session, leadership blatantly voted "employee success" as the LEAST important value among 6-7 value options. Don't you get it? Happy and successful employees lead to good product, good service, and thriving business!! As I look around, I see a bunch of people sitting there just doing bare minimum to collect a paycheck, others frantically trying to cling to the last bit of Orange culture they can find, and a select few who thrive in this new environment of "nothing matters but the bottom line". I'm sure that the short term business outlook will be great, as Salesforce manages to squeeze the last bit of quality work out of employees, but if this keeps up, there's no long term to speak of.

Viewing 373 - 375 of 22,602 Reviews

Glassdoor has 26,168 Salesforce reviews submitted anonymously by Salesforce employees. Read employee reviews and ratings on Glassdoor to decide if Salesforce is right for you.