Pros
Nice office. Lots of bells and whistles. Lots of snacks and drinks. Great kitchen. There's a barista/ coffee bar.
Cons
The Hillsboro office culture is completely different disconnected from the culture at headquarters. Tech Support is a dead-end. They lure in new employees and recent college grads with "career development" talk, time to study and get other certifications, job shadowing, etc. You quickly learn none of that will ever happen. Getting a tech support job in Hillsboro will NOT help you get another job in a different department or location -- it can only hinder you, if anything. They're also constantly pressuring employees into working overtime because they're understaffed, but don't want to hire. The pay doesn't match the pressure and stress. The fancy office and the fluff doesn't make up for all of this, even though they hope it does.