Salesforce reviews

4.0

79% would recommend to a friend

(22,602 total reviews)
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Marc Benioff

79% approve of CEO

69% positive business outlook

Salesforce has an employee rating of 4.0 out of 5 stars, based on 22,602 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Salesforce employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

23K reviews
1.0
May 29, 2014

Not what they say it is

Recommend
CEO approval
Business Outlook

Pros

Incredible technology. Great customer success stories, and an amazingly passionate CEO

Cons

As far as a sales job goes it is one of the worst I have ever experienced. The territories or account decks are not distributed evenly and there are only a handful of sales people succeeding despite the incredible numbers reported to Wall Street. Managers DO NOT coach; their only job is to manage your pipeline so you are left to out there on your own. As a result turn over is higher than anything I have ever seen

1.0
Dec 19, 2013
Recommend
CEO approval
Business Outlook

Pros

Talented people, downtown SF location, CEO Marc is great in continuing to maintain a momentum as well as buzz in the market

Cons

A lot has gone wrong lately at Salesforce.com. I will list a few: * Acquisitions left and right are not very motivating for the employees as they are now just becoming integration agents rather than innovating anything that they can be proud of. * Don't believe the Gartner report or Forbes Most Innovative company award. Innovation is at it lowest point in the company ever. Most people in R&D are completely disassociated with the product they are building. Forget about innovation, they don't even understand the customer needs well enough. * Salesforce is now like a giant Sloth. Things that used to get done in a week now take over a year. Rapid hiring to improve the speed has helped in the past but hiring more people, especially in R&D isn't valuable anymore. * Most old-timers in R&D have left including both executives and engineers. New executives hired in R&D are kinda old-school Oracle/EMC guys who don't even know what Salesforce used to be. Culture has changed beyond repair. Result: No innovation, not much accountability, politics, bunch of process that no one needs but no one dares to change. * Ancient technologies, monolithic giant code base that no one really understands now. No unit testing, everything is tested through functional blackbox testing; you can change something that can result in something completely unrelated broken; Developer productivity is at the lowest that I have ever seen in my career. Think about it this way - You code for a day and fix test failures for next 5 days. Not rewarding at all. * Big initiatives always keep coming in a top-down way. More than half of them end up nowhere.

1.0
Nov 13, 2008
Recommend
CEO approval
Business Outlook

Pros

Software as a service is a hot space; process is best of breed; excellent technology except for the persistence layer; very good people; interesting work, fantastic location and offices

Cons

incredibly political; upper management shouts a lot; most managers are terrifed to even speak. promotions are based on who you know and how loud you shout rather than how talented you are. very toxic working environment. tremendous focus on the sales automation side, with a bizarre model of hiring more and more salespeople to flog the product, guaranteeing individual salespeople's revenue will be lower; they then fire the lower 10% of all salespeople every three months, so turnover is high and morale is in the toilet. 4000 employees but only 150 engineers; very sales heavy.

Viewing 385 - 387 of 22,602 Reviews

Glassdoor has 26,168 Salesforce reviews submitted anonymously by Salesforce employees. Read employee reviews and ratings on Glassdoor to decide if Salesforce is right for you.