Salesforce reviews

4.0

79% would recommend to a friend

(22,601 total reviews)
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Marc Benioff

79% approve of CEO

69% positive business outlook

Salesforce has an employee rating of 4.0 out of 5 stars, based on 22,601 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Salesforce employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

23K reviews
2.0
Sep 28, 2017

Don't believe the hype

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good pay/benefits, 1-1-1 model, company cares about social causes, open opportunity market

Cons

Extremely political -- title matters. Promotions based on who you know instead of merit. Many cliques. Not very innovative, dated technology. People are not as good as they think they are. Saw many hacks put into place. Lots of "this is how we've always done it" Overall, Salesforce is a sales company, not a technology company.

3.0
Dec 22, 2016
Recommend
CEO approval
Business Outlook

Pros

Fast paced, 'get things done' mindset across the company, with a feeling that when change happens, the change is to try to accelerate the growth, not to cut costs. Bright, Type Triple A go-getters are the norm here.

Cons

As a women working alongside Alpha sales males, I have come across more men at Salesforce than any other company in my work history, who think it's okay to be condensing and not respectful. There are different ways to manage men and women, and some of the sales leaders at SF don't have an understanding of the basic respect and cross collaboration it takes to be a good leader to a female.

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Salesforce Response
9y
Thank you for sharing this feedback. We are committed to equality for all, and the behavior you describe is completely against our values. It's important to us that we are providing a workplace free of discrimination – anything less is not acceptable to us. I would like to learn more about your experiences, so we can work to directly address your concerns. If you feel comfortable, please reach out to me, so we can discuss. Or, if you prefer, you can anonymously report discriminatory behaviors to our third party provider EthicsPoint at 1-866-294-3540 (toll-free) or online at http://www.salesforce.ethicspoint.com/. Thank you for speaking up and for providing additional details so we can ensure Salesforce is a great place to work for everyone. Cindy Robbins EVP, Global Employee Success
1.0
Dec 19, 2016

G & A Positions are terrible

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Salesforce has great benefits and they treat their sales, marketing and product development teams as well as any company could treat their employees. Very generous benefits package including great health insurance, company paid for vision insurance, a decent PTO policy, and much more.

Cons

Salesforce falls short in how they treat their G&A teams. Succeeding in G&A is not based on skills, qualifications, or ability. As a qualifier, I am not saying this out of spite for being passed over for a promotion or a raise, as I have not even tried for those opportunities yet, this is based on the observations I have of other people in the workforce. First issue, G&A treats those in the main offices much better than they do some of the smaller offices. There truly is a disparate treatment between those in main hubs and those in smaller offices. If you are not located in a main hub, regardless of if the position needs to be at one of the hubs, you have a nearly 0% chance of being given the same opportunities as those in the main hubs. They will not look at what you have accomplished nor will they recognize the value you provide to the company. They will promote from the main hubs or place people in positions that are in the main hubs without even considering other employees across the country. The other key to being given opportunities in the G&A functions is to campaign for the position. Even if you are not the most qualified, if you can make people think you are, Salesforce G&A leadership will not even do interviews to determine who is best for the job. They will wave their little magical wand and poof, the person who has less skills and abilities, but who knew who to align themselves with and convince they are better than everyone else will get moved into positions of authority. If you are a person who does not mind being dishonest, immoral, and you are willing to put down and crush those around you, apply for a G&A function in one of the main Salesforce offices around the country, you will move up quickly and never have to worry about actually knowing your stuff before you are promoted. You may not even need to wait for a position to open up, they may just create a brand new position for you. If you are a great worker who does not like to step all over other people to move up or if you are not in one of the main offices this is not the place for you. They will not even listen to your qualifications skills or abilities when positions open up.

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Salesforce Response
9y
Thank you for taking the time to leave your review. You raise a number of concerns that are top of mind for me. We are working hard on our hub office strategy to ensure everyone feels like a full member of our ohana with equal access to career opportunities no matter where they sit, so I appreciate your thoughts on this. We also want to make sure that people feel that promotions are given based on merit. There is no place for politics in our organization and we definitely don't want to be seen as rewarding the type of behaviors you describe. If you would like to safely and anonymously provide specifics so they can be addressed, please do so via our third party provider EthicsPoint at 1-866-294-3540 (toll-free) or online at http://www.salesforce.ethicspoint.com/. I'll be sharing your review with our management team because it's important for us to be vigilant about behaviors that degrade our culture. Cindy Robbins EVP, Global Employee Success
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