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      Salesforce

      Engaged Employer

      Salesforce reviews

      4.0

      79% would recommend to a friend

      (22,607 total reviews)
      avatar

      Marc Benioff

      79% approve of CEO

      69% positive business outlook

      Ratings by demographic groups

      Salesforce has an employee rating of 4.0 out of 5 stars, based on 22,607 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Salesforce employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Reviews by job title

      23K reviews
      5.0
      Mar 28, 2018

      Best company I’ve worked for!

      Senior solution engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      - As a Solution Engineer, pay is excellent. Bonuses/commissions are for the most part guaranteed especially starting with FY19. Seniors and below get overtime! - 401k match up to $5k - Charity Donation match up to $5k - Fairly priced health insurance with premium options included for dental and eye - 13 holidays a year (includes 4 floating)! - 7 days of Volunteer Time Off - 100 a month for health and fitness subsidy - lots of free swag and giveaway gifts Salesforce is a great corporate citizen with their 1-1-1 pledge. They really do care about helping the community and equality for all. I’m truly proud to work for a great company. Being an SE out of San Francisco, we get the perks of having HQ with the amazing building amenities, cafes, snacks, fitness classes, access to product teams and leadership, technology kiosks, and conferences and marketing events such as Dreamforce, TrailheaDX, summits, and kickoffs. Although it may vary by team when being out of HQ, we still get the flexibility to work remotely which is nice since the SE role can be very demanding. The role continues to challenge me and provide tremendous growth opportunities. In this role I get opportunities to continue to learn new products almost every six months and get certified, improve my public speaking skills, and network with executives from all the customers I work with. I get the perks of traveling (and also get paid for it since I’m hourly) which is different than consulting travel because it’s 2-3 trips a month usually for 1-3 days and mostly localized to the west coast.

      Cons

      - As an SE, we’re often times spread very thin. In addition to pre-sales, we provide booth duty (marketing) and enablement (post sales) support. This leaves us no time to get the real work done, so we use nights and weekends to build and solution. - Marketing is usually 6 months - 1 year ahead of the products themselves. - Our customers love Salesforce but I spend most of my time education customers because they are confused on the products we offer. Putting Einstein and Lightning in front of every product confuses the crap out of everyone including internal employees - 3 weeks vacation for non exempt employees could be better - I often find that in order to use my VTO, I’m working overtime, because my work still needs to get done even if I’m doing volunteer work - Way too many all hands meetings. - Administrative overhead in general is extremely time consuming: time and expense reporting, activities entry, DCs, and administrative quip docs. - Turnover with our AE counterparts can impede on our ability to sell

      avatar
      Salesforce Response
      8y
      Thanks for taking the time to provide detailed feedback on your experience at Salesforce so far. While I'm glad to hear there are many aspects of our culture that you enjoy, I would encourage you to raise the issues you highlighted in the "Cons" section with your team and your manager or your business leader in your next skip level or all hands. Providing honest feedback helps open up a dialogue that can improve the workplace for everyone.
      1.0
      Mar 14, 2018

      Notes

      Data science
      Recommend
      CEO approval
      Business Outlook

      Pros

      Not really any pros at this time.

      Cons

      Unhappy with how difficult it is to access/edit internal notes. Also, coworkers have access to your cases and can change them at any time. Creates problems. Also, they've basically got celebrities speaking for their little speaker meetings, not real people of the business world. Whats all the hype for over salesforce?

      4.0
      Jan 21, 2018

      Good, but company size and silos tiresome

      Director, product marketing management
      Recommend
      CEO approval
      Business Outlook

      Pros

      Amazing company vision, technology, and senior leadership. Fantastic pay and benefits, strong performing equity and equity benefits.

      Cons

      Very political and highly silod. High expectations to do everything: not just do great work, but learn on trailhead, volunteer, etc. Which is great if you have time and are single, but not so much if you are a parent with a young child at home like I am. I want to be able to be a quality contributor but also go home to my family and focus on them at the end of the day. While the company talks to this as a value, it doesn't show that it really means it. For long term growth, it's critical to build a very strong mentor network.

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