Salesforce reviews

4.0

79% would recommend to a friend

(22,607 total reviews)
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Marc Benioff

79% approve of CEO

69% positive business outlook

Salesforce has an employee rating of 4.0 out of 5 stars, based on 22,607 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Salesforce employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

23K reviews
2.0
Oct 19, 2017
Recommend
CEO approval
Business Outlook

Pros

Salesforce is a great company, for all the reasons they promote. As a company-wide level they promote equal pay, diversity, and equality. The compensation and benefits are outstanding. There is real attention to equality in pay, and I'm really happy to be working for a company that encourages volunteer time. I highly recommend Salesforce as a company, except for the one group I have deep experience with.

Cons

I am only familiar with the Heroku product group, so this may not be a widespread problem, but within the Heroku organization there is very little diversity, and it's getting worse as more of the remaining few non-white-male people leave. In less than two years, I've seen a pattern of putting women in positions where they have little support to be successful. Almost the entire management chain is male, and there has been no effective leadership in addressing this. Things change, and this review will become stale, so here is a list of things you might ask about if you interview for a position on the Heroku product: Ask for the diversity numbers of the team you're interviewing with. Ask for the diversity numbers for managers across the organization. Ask your interviewers what their experiences have been on their team with people in under-represented classes. Ask whether their management is taking any concrete actions to address any lack of diversity.

5.0
Jun 21, 2017
Recommend
CEO approval
Business Outlook

Pros

Speaking from my personal experience: -My manager is awesome, listens to me and helps me to problem solve -There are answers everywhere, I never feel left in the dark -Attitude of "do what makes you happy" -Ability to move to new roles, take on more if wanted -Top of the line benefits, perks, parties -I always feel appreciated -I absolutely 100% LOVE my job

Cons

-Whenever I think of one, my manager and I work together to change it

3.0
May 25, 2017
Recommend
CEO approval
Business Outlook

Pros

Salesforce has a strong company culture with great benefits and opportunities for giving back to the community

Cons

The trust team (security) at Salesforce has changed dramatically in the past year with the new management. Limited career advancement opportunities beyond appointed positions that seem to be exclusive to former Microsoft only. Training opportunities have dwindled leaving managers to have to fight for each budget line item. People are leaving the security team in droves, at least 2 a month for the past 6 months leave a massive culture shift.

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Salesforce Response
9y
Thank you for your review. We work hard to ensure our promotion processes are transparent and fair and that all employees have access to training opportunities, but we know we don't always get it right. If you would like to provide additional details about your experience, you can do so safely and anonymously via our third party provider Ethicspoint at http://www.salesforce.ethicspoint.com/. Please also be sure to share your feedback on your manager every month in the Feedback app and also be sure to participate openly and honestly in the twice yearly employee engagement survey. These are the tools we use to work to continuously improve our leadership, management and culture. Cindy Robbins EVP, Global Employee Success
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