Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Salesforce

      Engaged Employer

      Salesforce reviews

      4.0

      79% would recommend to a friend

      (22,607 total reviews)
      avatar

      Marc Benioff

      79% approve of CEO

      69% positive business outlook

      Ratings by demographic groups

      Salesforce has an employee rating of 4.0 out of 5 stars, based on 22,607 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Salesforce employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Reviews by job title

      23K reviews
      2.0
      Jul 8, 2016

      Be Liked or Be Gone- Customer's Don't Come First

      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great culture and technology. Lots of advancement opportunity and great place to learn.

      Cons

      Depending on who your hiring manager is and how he likes you determines your success or failure. I have seen a lot of unfair treatment, people pushed out the org and a lot of people coming getting hired and promoted that made little to no sense. If you are not the person that likes to play up popularity and politics and just focus on YOUR JOB.... This place isn't for you. Also, if you are customer focused some of the protocol within the organization makes it extremely difficult to build a long term relationship and do what is right for the customer. Customers are spending more money and contracts are growing to the point they can not afford them. There's little you can do to help customers you have relationships with in a bind which frustrates lots of customers. Spend more time in sales doing customer service than selling.

      avatar
      Salesforce Response
      9y
      Thank you for your candid feedback. We put a lot of effort and thought into how we hire and how we welcome new people into our Ohana to help us achieve our goals. We are working hard to educate all managers (whether they come from the inside or the outside) on our Salesforce Culture and how to Manage the Salesforce Way. Part of this education includes teaching managers how to create an environment where our core values of Trust and Transparency are evident – not one taken over by politics. I hope you'll continue to share your feedback on how we can do better. If you have any other ideas about how we hire and train our managers, please reach out to myself and Ana Recio. Cindy Robbins EVP, Global Employee Success
      1.0
      Jun 3, 2016

      Looks good on a resume but not worth it. Weak leadership focuses only on growth. Culture is toxic and greedy.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay is decent, stock seems solid, benefits are on par with other places. Marc stands up for what he believes is right but it is distracting at times.

      Cons

      The constant change leads to disorganized teams, lack of trust and a unproductive environment. Teams seem hellbent on destroying other teams. Acquisitions are poorly managed.

      5.0
      Feb 23, 2016

      First Time I've ever loved my job

      Executive assistant
      Recommend
      CEO approval
      Business Outlook

      Pros

      ***FOR SALESFORCE.ORG*** -Start-up culture with big company benefits -7 days of paid volunteer time off -enthralled in a work environment that is committed to giving back to better the communities we live/work in -love my co-workers and colleagues: I work with smart, passionate, ambitious, hard working and fun people -working from home is an option a few days a month -travel with my executive -PuppyForce! -free snacks and coffee drinks -beautiful new buildings to work in

      Cons

      ***FOR SALESFORCE.ORG*** -we work hard but I'd say we maintain a solid work/life balance -HQ is located in San Francisco, so unless you have rent control it's quite an expensive city to live in! -High expectations of performance from Sr Management (however I find this as an interesting challenge and motivating)

      Viewing 475 - 477 of 22,607 Reviews
      Related searches: Salesforce jobs | Salesforce salaries | Salesforce benefits | Salesforce interviews | Salesforce conversations
      ReviewsSalesforce reviews

      Glassdoor has 26,174 Salesforce reviews submitted anonymously by Salesforce employees. Read employee reviews and ratings on Glassdoor to decide if Salesforce is right for you.