Salesforce reviews

4.0

79% would recommend to a friend

(22,607 total reviews)
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Marc Benioff

79% approve of CEO

69% positive business outlook

Salesforce has an employee rating of 4.0 out of 5 stars, based on 22,607 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Salesforce employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

23K reviews
3.0
May 24, 2017

Beware the Salt Lake City office - otherwise great

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Overall, the Salesforce culture is great. They practice what they preach. There is a good work-life balance. Where I ding them on the overall score is based on the Salt Lake City office.

Cons

Salesforce tends to acquire with little emphasis on actually integrating behind the scenes outside of the products - something exacerbated by them acquiring Demandware when the dust of Demandware acquiring Tomax hadn't yet settled. The Salt Lake City office has a very different vibe than other Demandware or Salesforce locations. There are some passive aggressive personalities in it due to some painfully obvious coddling by prior (and some present) management. Many hold job titles that are not at parity with industry guidelines and somehow think that they are 'special' when they wouldn't survive a month in that role elsewhere. People tend to withhold information whether it's dodging questions they know the answers to or refusing to document things because they view themselves as more valuable with secrets locked in their heads. For the technical professional who wants to come in and get things accomplished the SLC office culture will wear on you. It is the opposite of collaborative except for a few key people working hard to change the dynamic.

3.0
Feb 27, 2017
Recommend
CEO approval
Business Outlook

Pros

- CEO focus on People and Culture - Product Works - Happy Customers

Cons

- Solution Engineering turning into Nepotism based growth path - First time in my career here I felt I am back to the starting line - Al(most) ex-CBU members favored for promotions and next level positions - No career coaching/path programs. Cannot do everything using Trailhead

1.0
Nov 11, 2016

Clueless UX leader

Recommend
CEO approval
Business Outlook

Pros

Excellent pay, hard working team.

Cons

Simply no dedication to user experience. The user experience team is made up of software engineers that dictate design decisions and do not encourage healthy debate or review of user desires. Extremely top-down. That's an absolute deal-breaker in this day and age. People constantly throw each other under the bus. There is a a severe lack of community and an absolute surplus of individualist behavior.

Viewing 472 - 474 of 22,607 Reviews

Glassdoor has 26,174 Salesforce reviews submitted anonymously by Salesforce employees. Read employee reviews and ratings on Glassdoor to decide if Salesforce is right for you.