Salesforce reviews

I feel like I've left a cult and am recovering from the psychological and physical repercussions of prolonged stress, anxiety and burnout, unrealistic pressures on high performance, and an inability to take appropriate leave even though "wellness" is jammed down your throat so loudly. PACE OF WORK IS UNSUSTAINABLE: Since around 2018, leadership kept increasing workload pressures onto marketing without providing any additional resources like headcount and budget. Instead of hiring permanent employees into open roles and available backfills, we were each were either expected to start doing the roles of these team members who had either left the business or moved onto a different team or location - and to continually train a revolving door of very junior contractors placed in very critical roles. We had to serve a drastically increasing sales population with a reduced marketing workforce and it made no sense at all. Any pleas for help by way of asking for headcount, budget, and resources - as well as pay increase or promotions to reflect the extra work undertaken, and additional or extended time off requests to recover from prolonged burn out were ignored. My teammate actually had to cancel her honeymoon because they wouldn't approve a consecutive week off following her wedding. If you did receive any sort of incentive, you're made to feel guilty and prove why you earned it or make up for the hours and contribution to work lost when you were on leave, as well as if the "incentive" you received was just the budget needed to actually deliver on your work. Scores on the annual survey regarding "the pace of my work is sustainable" continually declined each year, yet leadership was all talk about improving this directly after the results were presented, but did nothing but continue to increase the volume of work each team was expected to deliver as well as increase the pressure on you - oftentimes by way of manipulation and gaslighting - to deliver all of this at an even higher quality. Words mean nothing without meaningful action. PROMOTIONS ARE RARE: Promotions are very hard to get and the way promotions are decided becomes a game of favorites. You have to be lucky to have a great manager who's willing to fight for you on the decisions panel - and who actually knows your achievements and what work you've produced. Your manager also has to prove that you're already operating at the next job level, but at the same time prove that the promotion would be an increased scope to your work which is entirely contradictory. Senior leaders have each others backs and continually promote each other while more junior staff sit at the same job level for literally years yet are the ones actually developing innovative ideas and doing the awesome work that's making the senior leaders look good. If you do decide to join, ask questions on the leveling and pay "band" of the role and aim high in regards to your level and pay because you may be stuck there for many years. LIMITED CAREER GROWTH IN MARKETING: There are very limited growth opportunities on the marketing team which has been a known problem throughout the team since I joined 7 years ago. I've watched really great talent leave in droves over the years because, despite the professional development opportunities through the courses and training provided, there simply was no opportunity to grow a career in marketing at Salesforce. Even if you were lucky enough to get promoted, you're still doing the same work and you only really advance to the next level of work if your manager leaves. There are opportunities to move laterally but you're stuck if you're not interested in moving to an entirely different discipline. This is also pervasive across the company, even tenured sales executives had to leave and come back as a boomerang in order for their pay to be increased to be on par with more recent hires. It's pretty belittling to watch newer team members join at much higher base salaries and levels than you because of the highly political promotions process and very low annual merit increase structure. I don't understand the employee retention strategy and it seems like there hasn't been one for years. UNFAVORABLE CEO: It became so clear over the last three years especially that the work we were doing was not about the customer but was instead was all about making the egomaniac of a CEO happy - and to make the senior leaders above you look good in front of him. Many employees are finally starting to see this after the botched mass layoffs. The spell Marc Benioff had over us has broken. Why hasn't he taken a paycut to help lessen the layoffs and to help to pay out very well deserved bonuses in full, and why hasn't he asked his leadership team to follow his lead? And why did his team announce bonus cuts due to "less than expected company performance" this financial year right after bragging to investors and the media about having the tech industry's best ever quarter in Q4 - while hitting 24% growth in Q1, 22% growth in Q2, and 19% growth in Q3? POOR SENIOR MANAGEMENT: Leadership needs to do an audit of senior management. Marc Benioff keeps talking about "efficiency" in these layoffs yet they let truly amazing talent go and kept so many people in senior management who are consistent low performers that don't contribute to any work and who are often entirely ineffective people leaders. This is where a lot of confusion amongst the employee population has come from in regards to the mass layoffs. Salesforce knows there's a lack of career growth opportunities as mentioned before, so lots of promotions over the years have gone to people who were strong individual contributors threatening to leave unless they could support a increased responsibility (and pay) so they've offered them roles as team leaders and people managers even if it wasn't their endeavor - and have kept them there even though so many are actually terrible at 1) the actual role, and 2) managing people. Way more needs to be invested into manager performance plans and leadership development. Flags to HR in regards to senior leaders performance and misconduct are ignored yet these leaders continue to be promoted. They all protect each other. THE CULTURE IS DEAD: Sadly what made this place so great and unique was the culture, and that's just been completely wiped out. Some of the things that made this place great were slowly taken away during lockdown and nearly completely wiped out over the last 18 months such as the end of year appreciation events, end of financial year celebrations, and even our values-group activities. So many teams worked so hard to uphold our values and maintain our culture through lockdown which was not an easy task for anyone, just to watch the leadership team to completely obliterate it. Culture just does not exist at this company anymore unless your individual work group has already created strong relationships and their own culture outside of the wider company. Everything Marc Benioff and leadership says about our values can now be directly challenged by their recent actions - their words have just been entirely tone deaf.