Salesforce reviews

Sadly a very big strong culture of group think, not a lot of true independent thought going on (generally actively discouraged - a lot of "but this is the way we've always done things"). Culture is predicated on a lot of cool-aid drinking - espouses values "trust, customer success, innovation, equality", these look nice on a slide but are sadly mostly lip-service. The company simply expects people to believe these things because they have a well established brand, rather than earning them and living them day to day (which an alarming number of people do not). Most of the actions they take in this space (equality especially) are often quick-fixes that look nice on a headline but don't fix the underlying problems Fundamentally most of these values and even the view around "making the world a better place" are absent inside the company. Once you're in, it's all about the current quarter's revenue and not much else. Long-term customer relationship management or strategic planning are almost entirely absent from KPIs or discussions, everything is about the immediate sale opportunity and how much money it will bring in - Customers' relationship managers generally get shuffled every year, so the customer never really ends up with a strong relationship. They generally depend on the fact that once you've bought and invested in the system and embedded it into your processes, it's too expensive to switch, and palm off implementation to 3rd parties and don't take ownership of success/failure for the customer, too busy already focussing on the next quick sale.

-If you're given a bad territory, you're out of luck -If you have a bad core team that doesn't value Marketing Cloud, you're out of luck -If you have a bad manager (there are plenty), you're out of luck -Lots of internal politics -Everyone thinks very highly of themselves despite many of them never having worked elsewhere -Almost nobody knows anything about what they're selling. Total reliance on SEs -Territories are small so you end up squeezing deals out of accounts that really don't need what you're selling