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      Salesforce

      Engaged Employer

      Salesforce reviews

      4.0

      79% would recommend to a friend

      (22,622 total reviews)
      avatar

      Marc Benioff

      79% approve of CEO

      69% positive business outlook

      Ratings by demographic groups

      Salesforce has an employee rating of 4.0 out of 5 stars, based on 22,622 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Salesforce employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Reviews by job title

      23K reviews
      3.0
      Jan 10, 2019

      Unfortunately, not a great place for data people

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      (Background: 2+ years at Salesforce) + Great benefits, compensation, work-life balance. Good company for people with families! + Really inspiring company and mission + Yes, you can easily switch teams at this company (if you work in tech and product) + There are pockets of the company (i.e. some acquisitions) that are doing interesting data work

      Cons

      >> Data people (analysts, scientists, engineers) aren't given enough time or bandwidth by middle management to keep skills up to date. In other words, the best data talent that comes to this company sticks around for a year or two then leaves >> If you are a data person coming to Salesforce ... buckle up and get ready to solve SALESFORCE problems, not data science problems >> Data teams are super siloed and do not work together across orgs. This feels like a huge lost opportunity >> Tech is second to Sales at Salesforce. You aren't on the same pedestal you would be at other FAANG companies >> Data science infrastructure for some teams is surprisingly awful for what is supposed to be a tech company

      2.0
      Nov 16, 2018

      Not as great as it seems unless you get the right manager that really supports you

      Technical solutions architect
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits, salary, perks, work from home

      Cons

      I started out as a Technical Solutions Architect. 3 years into my career I ended up under a particular manager that, according to multiple sources, was not a great manager. I've told my story unbiased to several other managers and co-workers, and they ALL agree that I was really given a raw deal. I was never given any solid opportunities to sharpen my Marketing Cloud skill-set, and the opportunities I was given (working on Accelerators) I excelled at. Every feedback received from customers (via Accelerators) and co-workers alike was nothing less than extraordinary. However, none of this mattered for some reason. I've kept a document that noted every piece of feedback received just in case I had to have something to back my story up with. I feel, along with others, that my manager had a personal vendetta against me and was working to get me dismissed. I was never given opportunities to work on real Marketing Cloud projects therefore, couldn't really get some good feedback going from that perspective. I was given the bare minimum to work with and often, I was left without work to do. In the end, I got tired of this treatment and began looking for other opportunities that really valued what I brought to the table. If you don't have a great manager, then there's no opportunity for advancement. No real skill set sharpening opportunities either. Get a good manager.

      avatar
      Salesforce Response
      7y
      Thank you for your feedback. The management behavior you've described is not at all what we want to see at Salesforce. Even though you've left, could you please provide more details anonymously by contacting our third party provider Ethicspoint at http://www.salesforce.ethicspoint.com/. Doing so will help us work to directly address the concerns you raise in your review and ultimately make this a better workplace.
      4.0
      Oct 22, 2018

      Diversity at Salesforce

      Project manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company culture of giving back cannot be beat. It's an incredibly supportive place to work and you get time off to volunteer; one of the best benefits there can be.

      Cons

      Lack of diversity in management, especially C-Suite. Retention of people of color is appalling. It's hard to find a person of color who is an a management-level or higher position.

      avatar
      Salesforce Response
      7y
      Thanks for your thoughtful review, and for your feedback on how we can move forward together. We elevated Equality to be a core value at Salesforce because we want to make sure that all employees feel seen, heard, valued and included regardless of their age, race or ethnicity, gender identity, sexual orientation or religious affiliation. If you're comfortable, and you feel there are valuable insights you'd like to share in this area, I'd recommend that you connect with your Employee Success Business Partner directly. The best ideas on how we can improve often come from passionate and loyal employees like you. Thank you for your 3 years of service to the company, it's greatly appreciated!
      Viewing 610 - 612 of 22,622 Reviews
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