Salesforce reviews

4.0

79% would recommend to a friend

(22,635 total reviews)
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Marc Benioff

79% approve of CEO

69% positive business outlook

Salesforce has an employee rating of 4.0 out of 5 stars, based on 22,635 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Salesforce employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

23K reviews
1.0
May 26, 2023
Recommend
CEO approval
Business Outlook

Pros

Salesforce was a market leader in the SAAS space with an great "Ohana" culture for 2 decades. The culture was awesome, there were learning opportunities at every corner and people really believed in the CEO.

Cons

For the past 6 years, the company is in steady decline. - The Acquisition route to growth has been disastrous. Mulesoft, Tableau, Slack were all acquired with the promise of tremendous growth. The only outcome has been, these once good companies have been torn to shreds, with all their leadership having fled long ago. The integrations have been weak at best. - The CEO stepped away for many years, letting the culture rot. He came back only when the Co-CEO called it quits and activist investors threatened his throne. The CEOs response has been to layoff 1000s of high performing engineers so he could keep his position as Chairman and CEO. Poor attitude and sometimes outright threats to employees in internal slack channels by him has destroyed the confidence in his leadership. - Every Business Unit has been re-org'ed multiple time in the last 8 months, resulting in chaos and confusion. - EVPs / SVPs and VPs who remain in the company are basically "yes' men who are trying to protect their butts. - Ridiculous developer metrics like number of checkins, lines of code written per sprint are draining engineers morale. Self-preservation has taken the place of collaboration in engineering teams. - Innovation has all but grinded to a halt. The tech stack is ancient, monolith and horrible to maintain.

3.0
May 22, 2023
Recommend
CEO approval
Business Outlook

Pros

Good benefits, good community, nice office

Cons

Poor decisions from leadership over the past year causing a very stressful environment. Lay offs to cut costs, many positions now paying much less. Layoffs could have been avoided, company still spending on many frivolous things (see Matthew McConaughey).

1.0
May 21, 2023

Horrible culture

Recommend
CEO approval
Business Outlook

Pros

I worked at Salesforce for over 4 years. The once well know “Ohana” is now the joke “no-Hana.” Don’t come to Salesforce, you’ll be miserable.

Cons

See “pros”, the culture has gone down hill and fast.

Viewing 655 - 657 of 22,635 Reviews

Glassdoor has 26,204 Salesforce reviews submitted anonymously by Salesforce employees. Read employee reviews and ratings on Glassdoor to decide if Salesforce is right for you.