Salesforce reviews

4.0

79% would recommend to a friend

(22,527 total reviews)
avatar

Marc Benioff

80% approve of CEO

69% positive business outlook

Salesforce has an employee rating of 4.0 out of 5 stars, based on 22,527 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Salesforce employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

23K reviews
1.0
Apr 3, 2014
Recommend
CEO approval
Business Outlook

Pros

- Free snacks - Senior management exposure

Cons

- Was sold to me as a "strategy job" but don't be fooled this is 80% sales ops - The hours, you work like you're in a start-up without any of the equity - Pay is low for this type of role, even in comparison to most start-ups - The team is very short staffed and cannot handle the workload it's constantly given - The systems used are terrible, slow and outdated. Performance issues with the analytics tools can easily add 2-3 hours to your day. - I really can't stress enough how bad the hours are

1.0
Aug 10, 2023
Recommend
CEO approval
Business Outlook

Pros

-Solid pay and benefits for the industry (although not nearly as good as they were a year ago) -A lot of good and really smart people work at Salesforce

Cons

-Value-less company that cares more about marketing mumbo-jumbo than doing what's right -Toxic and out-of-touch leadership - Overall toxic vibe from entire ELT. -ELT is a combination of incompetent, hokey, sociopathic - They take no accountability or responsibility. They just blame sellers, low level staff, remote workers, any viable scapegoat for their own failings -Salesforce doesn't respect their employees - Benioff and a lot of leadership are pure grifters -Leadership gaslights employees constantly, especially when times get tough. -We're an "Ohana" here - Yes they actually appropriate Hawaiian culture left and right because Benioff owns a few Hawaiian properties. You treat the company like family and then they lay you off with no remorse... Really "Ohana"-like. (Benioff will actually make jokes as he lays you off) -No vision for the company. They jump to the next thing with little strategy at the top, they leave products out to die, they align resources incompetently, and we're still recovering from this incompetent management debt -Bad career development, few opportunities for promotions or internal transfers

1.0
Aug 14, 2022
Recommend
CEO approval
Business Outlook

Pros

Great Benefits plus you get access to top tools and technologies. Quarterly Wellness days are a nice perk. Offices are state of the art and customer conferences are over the top. Brand recognition in the industry helps when you are cold calling into accounts.

Cons

Information overload. Too many tools that it’s overwhelming to figure out how to do your job. No Work/Life Balance, Leaders value and praise only those who are closing deals and building pipeline. Days are filled with back to back meetings. Expect to work 8+hours with no breaks or lunches. Micromanagers and leaders who create toxic and negative work environment are abound. The overall GlassDoor rating for this company is misleading. Do your research before going to work for this company, don’t be fooled by the hype.

Viewing 133 - 135 of 22,527 Reviews

Glassdoor has 26,082 Salesforce reviews submitted anonymously by Salesforce employees. Read employee reviews and ratings on Glassdoor to decide if Salesforce is right for you.