A place for your career to die, culture went seriously downhill and fast
Pros
Benefits are okay, but below par compared to other companies. Schedule is somewhat flexible, but became much more demanding and work-life balance suffered severely in recent years.
Cons
This started off as a great company to work for, but recently the culture and management have become toxic and overly demanding. Nearly everyone I knew that I started working here a couple years ago has left or been let go. The company preaches Trust, among dozens of other values they expect everyone you withhold, yet they are guilty of dishonest actions and violating their values in efforts to protect the company and management and to avoid fair treatment and to avoid obligations. The truth is that these values only apply to bottom-tier non-manager employees (about 85% of the company). Further, management is permitted, and perhaps encouraged, to pick favorites and to punish others in an effort to force attrition without obligation or accountability it seems. Their favorites get typical leeway and flexibility, but their non-favorites get punishments and strict deadlines. I've never worked for any company before that was so adamant about "do this NOW", "do that NOW", "follow these values" or else you're going to get FIRED! only to turn around and not have the same rules or values apply to them with zero repercussions. Their actual top priorities seem to be: 1) Investors, 2) Management, 3) Appeasing and retaining customers, 4) Public Relations ... 5) Bottom-tier employees (about 85% of the company). You are seen as disposable and little more than a number or performance metric and treated as such. There is essentially no way to get promoted, you will go nowhere for the most part with only trivial raises that don't even meet inflation increases. Promotions are mostly only to management level, and only given as part of management restructuring for the most part. They've become cheap and make any excuse now to not pay bonuses, if certain metrics are hit they'll make up new ones to avoid paying full bonuses. The company is intentionally cutting back staff and resources, so you're now expected to have 2-3x the workload, without any pay increase. The processes and practices and tech stack is overly complex and broken/unstable for the most part, you'll waste days trying to figure out which person or team or process is responsible for making progress on a project or task, or why something is suddenly broken. Processes internally are severely lacking order or documentation, but you're still expected to produce results in strict deadlines. If factors or issues come up that prevent you from meeting deadlines, you'll be written up. You have no say or defense on things that go wrong that are out of your control, they don't care. The company has developed a reputation for producing poor employees and internal politics, you'll severely struggle to find a job after working here. Even if you have good intentions and honest values, you'll suffer if they decide you're not a favorite and they throw you under the bus, even if you provide high quality work and solid effort, it doesn't matter once they determine you're no longer of use to them or if they need to cut their bottom line more. Marc Benioff and the company in general only follow what is currently trendy or investor friendly, whether it's claiming employees are "Family", that they're "Carbon Neutral", "Equality", "Data Company", "AI" etc... very little is to benefit you as an employee or to push lasting innovation and quality, and most these are abandoned eventually. As a result, as a bottom-tier employee (again, about 85% of the company) you'll end up with the backlash and discipline and negative consequences when things fail or when the next trend pops up. You'll be over worked or cut loose to meet whatever agenda pops up next.