Salesforce reviews

This is from our experience..yes OUR because multiple people have expressed identical concerns. General managerial inconsistency and poor and undefined career development Subjective management with unclear expectations and lack of constructive feedback Lack of knowledge and account/opportunity strategy from superiors Unavailability as a resource – poor coaching and lack of involvement with accounts / opportunities Complete lack of trust and transparency with direct line management Inability to coach, mentor and guide effectively – no structure for 1:1 meetings and lack of agenda - Continuous belittlement and criticism despite efforts to improve – general disengagement, lack of proactive coaching resulting in negative retrospective feedback Lack of fair judgment and unprofessional communication in open forums- topics to be discussed in 1:1 posted openly with a belittling nature Unfair and unequal treatment amongst Salesforce employees, specifically at AE level Internal political nightmare with unjustified promotions Unequal territories with no realistic probability of quota attainment unless provided multiple territories with high AOV band Lack of true sentiment for customer success – Many oversold accounts, unhappy customers and forced purchases encompassing a bullying demeanor Lack of true equality in the workplace – Majority of the Southern California hub is Caucasian, where there is a true lack of diversity, where it appears that minorities are hired to meet quotas Distraught office culture full of fear and lack of “Ohana” despite how Salesforce portrays itself Low compensation compared to fair market value for AE per segment False claims of “equality” (approximately 65% White, 79% Male at Salesforce) Continuous micro-management with call center mentality for tenured Account Executives On a final note, there are some extremely judgmental managers, one specifically who came from the Chicago office. Constant complaining, throwing people under the bus and tattle tale mentality making it a completely uncomfortable work environment and actually having people who would rather quit than put up with "it".

-Terrible customer service-- Unless client pays for premium customer service, we can't help them (and even then we have to pass them onto a rep in another country); -Huge company with an even bigger ego. If you worked anywhere else, it's nothing compared to SF. You're lucky to work there and they don't value any of the reps opinions. If you were a senior level salesperson elsewhere, prepare to take at least two steps back. -Quota is unrealistic and management knows it. The best reps hit quota once a quarter typically. -Overworked: scolded if you don't answer calls and emails on weekends. -Benefits aren't always what they seem. Try to take full amount of paternity leave and you'll be told by management that, "No one really takes that long for paternity leave. You can come back in a few days or else your job won't be here." -Never able to take days off at end of months or the entire last month of a quarter.