Salesforce reviews

4.0

79% would recommend to a friend

(22,565 total reviews)
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Marc Benioff

79% approve of CEO

69% positive business outlook

Salesforce has an employee rating of 4.0 out of 5 stars, based on 22,565 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Salesforce employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

23K reviews
2.0
Apr 17, 2019

Continues to decline

Recommend
CEO approval
Business Outlook

Pros

The ability to come into the office or work remote, although I have noticed a decline in internal careers listed that are remote. The ability to volunteer using VTO, but agree with others. In some teams it is not volunteer work, you are required to put it in your V2MOM and complete it on some teams. The ability to do interesting work, connect with other talented individuals, and the training/learning opportunities.

Cons

On a recent survey, two of the lowest scoring questions revolve around people politicking and backstabbing to get things done and the lowest score company wide was promotions are handled in a fair and transparent way. The promotion question has been a bottom 5 scoring question for 2 years now. I have witnessed people promoted either for unfair reasons or because threatening to leave. They pass off a promotion as someone being promoted when in all actuality they applied to an internal job posting and were hired, that’s not really a promotion. The answer to fixing this is not more documentation on careers. They put on a front that they value trust and transparency. They want you to be able to have difficult conversations with your manager without fear of retaliation, but I have witnessed people who speak up and are retaliated against with maybe a Performance Improvement Plan or a demotion. I sometimes feel as if managers and leaders here are talking the talk but not walking the walk when it comes to truly living by the Ohana values. There is a feeling on some teams that it is easier and less stressful not using your PTO vs using it. Tough finding and training multiple backups to handle their job and yours while out. Recently a decline in billable work that has them reassigning people to new careers. It is tough seeing work sent to vendors in India when people at Salesforce are struggling to get billable work. Bonus for some 100% based on billable work which you have no control over. Person A could have 4 accounts and 40+ billable hours, resulting in a very healthy bonus; while Person B might have 1 account and is receiving 10 hours of work, receiving a much smaller bonus. The division of labor is not fair and should be distributed more evenly. Seems a bit unfair when Salesforce gives an executive a $200,000 car and $86,000 watch as a bonus for exceptional work, when you have witnessed others do exceptional work on a smaller scale (not necessarily bringing in $8 million in Sales) and all they get is a Chatter shoutout from their manager or their name mentioned on a PowerPoint slide. I agree with another review here...it is tough dealing with a travel ban, not being able to travel to visit coworkers during a Christmas party, but the top people were all in Hawaii that year. I remember that.

2.0
Jul 10, 2016
Recommend
CEO approval
Business Outlook

Pros

Salesforce overall is an amazing organization filled with some truly talented people. The product is incredible and the applications are exciting. Their philosophy and culture are world-class. Excellent professional and personal development opportunities.

Cons

Interestingly, what most excited me about Salesforce is what I found most lacking. I found the environment very sexist, male-dominated, negative, and non-inclusive. There is virtually no trust and I feel completely accurate in stating there is no work-life balance. You are collateral damage in the way to achieving a monthly quota. I left a paranoid, shattered professional with emotional scars I would equate to abuse. I'm sure not all experiences are the same as mine. I was unfortunate to land where I did within the organization. I know there are many folks who flourish there.

1.0
May 3, 2015
Recommend
CEO approval
Business Outlook

Pros

Fast paced. The decision making is quick.

Cons

The politics kills me seriously. I was the most productive in the team, but since one of the unknown vendor approached my manger, told me that they know Marc Benioff. However, this vendor didn't meat our needs/expected price at all, so I turned-off. I was threatened and critisized during RFP, but unable to report because my team had serious bullying by my manager. I became lay-off later.

Viewing 169 - 171 of 22,565 Reviews

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