Salesforce reviews

4.0

79% would recommend to a friend

(22,577 total reviews)
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Marc Benioff

79% approve of CEO

69% positive business outlook

Salesforce has an employee rating of 4.0 out of 5 stars, based on 22,577 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Salesforce employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

23K reviews
1.0
Oct 13, 2023

Ponzi Scheme of Software Sales

Recommend
CEO approval
Business Outlook

Pros

Remote-ish working. I don’t have more to say that’s positive…

Cons

Everything else? The values are a façade. It’s a cult. Also, employees are underpaid compared to competitors.

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Salesforce Response
2y
Thank you for your feedback. We're disappointed to hear about your experience and what you have mentioned in the cons and advice sections of your review. Please know that your feedback will be seen by the right people to ensure we take the necessary steps to address the areas that require attention. As you know, we take People Leadership very seriously here at Salesforce, and we provide many training resources for managers to be empathetic leaders. We hate that this wasn't your experience, and would like to ask that you provide further information by reaching out to our third-party provider Ethicspoint at salesforce.ethicspoint.com. Doing so will help us directly address the concerns you have raised and make this a better workplace for all.
2.0
Sep 5, 2023
Recommend
CEO approval
Business Outlook

Pros

Pay, benefits, pto, professional development, work from anywhere

Cons

Corporate cheerleading is out of control. If you don’t want to drink the kool aid and shake the pom poms on the daily, I would steer clear. Layoffs are handled very poorly, but severance was good. Cultural appropriation is blatant, unless they hired a Hawaiian CEO after I left. I was bounced from manager to manager over and over with no real support or plan for my career.

1.0
May 31, 2023
Recommend
CEO approval
Business Outlook

Pros

When i first started the pros were: work/life balance, company values and integrity with the customers and the benefit of having a leader who could actually help the team - that quickly faded away in 2022.

Cons

The pay is laughable compared to other SaaS companies and the worst part of SF is the multiple layers of management with most doing absolutely nothing to either help you grow or close a deal. We would have a team meeting to discuss deals only to be told to discuss a deal in a 1:1 with the manager, only to be told to schedule a meeting to discuss the same deal again another time - but no actual help on the deal. The only advice managers would give is to get a partner involved - for everything and i mean everything. Customer has a problem with something sold, get a partner on it - Customer upset about a bill, talk to a partner. And the solution to trying to close a deal was always, lets lower the price and see if that gets them, especially in January or July.... no real concern for the customers, just get the docusign signed and then a month later try to build another project. They act like they care about the customers, but they don't anymore. It is sad because I came to SF with the thought that they did care - oh well. Also, no way to progress your career unless you are a "yes" man/woman ---- way too many of those in leadership positions that they didn't deserve on merit for sure.

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