Salesforce reviews

4.0

79% would recommend to a friend

(22,577 total reviews)
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Marc Benioff

79% approve of CEO

69% positive business outlook

Salesforce has an employee rating of 4.0 out of 5 stars, based on 22,577 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Salesforce employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

23K reviews
1.0
Apr 10, 2023
Recommend
CEO approval
Business Outlook

Pros

Some of the managers are really good people and care about employees. Salesforce looks good on a resume and you can learn a lot depending on the situation. I've worked with some great people who have become friends.

Cons

Been with Salesforce 5 years and I have to say it really has become just another company. There is absolutely nothing special about working here, in fact its becoming unbearable I really dislike Marc Benioff as of late. His Ohana culture doesn't feel genuine and its more marketing than anything else. Its been like this the entire time I've been at Salesforce but really ramped up with his push for "performance culture"... Salesforce just wants to make it easier to fire people. I've done well so far but its not ok to treat your employees that way. You can't claim to be Ohana and then layoff 10% of the company because you were to shortsighted to see that covid wasn't going to last forever. Or maybe you did but short term profits meant more and the human capital down the line didn't matter. Most people who work here are very stressed, overworked and downright miserable. Company moral is at an all time low. The amount of work and expectations AEs have now don't even feel reasonable. I sell a very technical product and don't have consistent SEs or product specialists and have to fight to get any sort of resources internally. Managers want us to work miracles. They decreased our commission percentages, reduced our territories and increased our targets. Its been rough and I have one foot out the door. I feel bad for all of the middle managers who have to constantly resort to mental gymnastics to convince the sales teams that its not so bad. Good luck with that because no one is falling for it.

1.0
Nov 23, 2022
Recommend
CEO approval
Business Outlook

Pros

-Benefits -70% of your commission is guaranteed -PTO (but need to make 50 calls extra for every day you're out)

Cons

Don't get me wrong, some of your teammates will be some of the best friends you could ever have, however, there will always be a couple of people who will listen in on everything the team talks about and then go off and share it with upper management so they can gain favor over you. That information will be used against you and eventually you will be ousted. Where they preach inclusiveness - it is anything BUT! These are some of the most clique-y people you will ever meet, and unless you're in the club you don't get to have all the advantages others do. If you're in the "clique" you get to log fake meetings, have the best territories with the best AE's, who will spoon food you 7 opportunities+ every month. Non-negotiable metrics are 1000 calls, 500 emails, 120 connects, 7 stage 2 opportunities (meaning there is a chance they could buy), $450,000 in S2 pipeline --> monthly. Oh and be prepared to come in the office three days a week Tues-Thurs and pay $34/day to park in the parking garage. Most of the metrics people log are bogus and fake calls, some people log fake meetings and then win MVP! Lmao the whole thing is nuts. Management is fine with it bc it makes them look good to artificially inflate the numbers. Everything that is done at this company is inflated and made to look better than it is for investors. Investors beware of this dumpster fire of a company. Even as you exit the company, all they will give you is a brief survey that will never be read by anyone. The facade of Salesforce is in their fancy office buildings and unlimited coffee, but at the center they are corrupt and rotten going all the way up the chain across multiple divisions. Our upper management forced us to come in to the office the day before a major Holiday and is routinely cruel for sport. By the way, if you don't hit 100% of your metrics month after month, your compass score will fall below 100% and then you're not allowed to move around in the company or be promoted. Only have seen 1 person from our immediate team be promoted over the course of near a year and half, yet they externally hire Account Execs often. Lastly, you could be placed on a pip and out the door within 3 days.

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Salesforce Response
3y
We strive to create a culture built on trust. It is imperative for us to address the issues you mentioned in your Cons section. We'd like to investigate further. Please consider reaching out to our anonymous third-party provider EthicsPoint at salesforce.ethicspoint.com to share additional details.
1.0
May 16, 2022
Recommend
CEO approval
Business Outlook

Pros

good product, good name in the industry, good pay & benefits

Cons

80% internal alignment and fighting for ressources, toxic management styles in different teams borderline bullying, only one way to do things, extremely admin task heavy, often double work

Viewing 214 - 216 of 22,577 Reviews

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