Salesforce reviews

4.0

79% would recommend to a friend

(22,578 total reviews)
avatar

Marc Benioff

79% approve of CEO

69% positive business outlook

Salesforce has an employee rating of 4.0 out of 5 stars, based on 22,578 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Salesforce employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

23K reviews
3.0
Apr 21, 2020
Recommend
CEO approval
Business Outlook

Pros

Great people, good products, good benefits, good reputation. Sales and marketing machine, put on an amazing production, events, etc.

Cons

Lost its way. Culture has deteriorated and become progressively more toxic. Become a "crony club", same people continue to be promoted. Behind the smoke and mirrors, there are lots of product issues, career planning is non-exsistent, former Oracle leaders continue to foster a toxic culture. Marc B is too busy with other priorities and his celebrity lifestyle, that he is disconnected with what is happening on the ground with the culture and customers. This year's planning and re-organization were short-sighted and poorly executed. Executives very focused on short term results and lacking in long term strategic focus. It is a house of cards financially and constant fiscal engineering to prop up the numbers for the street. Sales and marketing lack any fiscal restraint-- spend money like drunken sailors. There are no responsible adults minding the store.

3.0
Jan 29, 2020
Recommend
CEO approval
Business Outlook

Pros

Good work-life balance, smart individual contributors, good company culture, nice facilities

Cons

Recruiting at Salesforce is all about favoritism and politics. Promotions are political and unfair. Leadership has been telling their people that they are working on a fair and unbiased promotion process for years, but there is no proof that any work has been done. Management can often make employees feel like they are replaceable. I hate to break it to them, but smart/talented recruiters do not find Salesforce Recruiting a compelling enough organization to work for. If leadership wants to retain people, they need to have productive conversations around succession planning and salary increases. Salesforce Recruiters and Sourcers severely underpaid. Recruiting leadership preaches about how Salesforce is ahead of the game with URM (under-represented minorities) recruiting. In reality, it is nothing but a numbers game for them. The more hires they make, the better they look in front of Marc Benioff. They've been so fixated on increasing the numbers, that they've completely forgotten the meaning/importance of having a diverse workplace. How about we change the narrative from "we need to hit our URM numbers every quarter," to "lets think about the importance of cognitive diversity and thought."

2.0
Oct 24, 2019

Unattainable Sales Quotas

Recommend
CEO approval
Business Outlook

Pros

Good products, culture and benefits.

Cons

Unattainable sales quotas for the individual contributors. Way too many and unnecessary levels of sales managers (RVP, AVP, etc.) It's like a pyramid scheme here now where the majority of Account Execs don't come close to hitting their number.

Viewing 250 - 252 of 22,578 Reviews

Glassdoor has 26,140 Salesforce reviews submitted anonymously by Salesforce employees. Read employee reviews and ratings on Glassdoor to decide if Salesforce is right for you.