Salesforce reviews

4.0

79% would recommend to a friend

(22,586 total reviews)
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Marc Benioff

79% approve of CEO

69% positive business outlook

Salesforce has an employee rating of 4.0 out of 5 stars, based on 22,586 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Salesforce employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

23K reviews
2.0
Sep 22, 2018
Recommend
CEO approval
Business Outlook

Pros

Phenomenal benefits, amazing CEO and opportunity for rapid growth.

Cons

Management are given too much power to determine who will succeed and fail. Managers will choose favorites and provide them with 5x the amount of accounts (150-200), while others are given (20-35) and they fail. Timing, territory and talent (in that order) determine success, but I’ve watched too many qualified candidates be “coached out,” while managers can’t staff a full team. Also the pay is low compared to our competition.

2.0
Oct 28, 2017

Account Executive

Recommend
CEO approval
Business Outlook

Pros

Good product at its core Lots of support from marketing and good brand There are lots of good sales resources to help you sell - best marketing organization I have ever gotten to partner with... Sales Engineer staff is generally solid

Cons

Mid Market AE’s get 8 total install accounts, only 2-3 of which will actually buy anything, particularly on the west coast (very small amount of accounts compared to Mid Market territories at other companies). I’ve seen lots of highly successful AEs come to Salesforce and leave after less then a year after being dealt TERRIBLE territories mostly due to lots of upset oversold customers with lots of shelfware. Also, lots of poor implementations due to prior AEs not insisting on customers bringing in business partners when they should have because they just wanted to close deals....Many customers who look good on paper aren’t buying anything for these reasons....in many cases hard work has nothing to do with hitting your number - if you don’t have good/satisfied install accounts in your territory (total toss up btw) there is no path to success whatsoever as decent net new logo deals are few and far between (in Mid Market) - the expectation at Salesforce is that you won’t hit your number - you’ve been warned... Culture is another toss up depending on the RVP - they preach “Ohana” but in lots of cases it should be “nohana” - be VERY careful if you are looking at a job in one of the the coprime aka overlay AE divisions as it can be very toxic if your product set isn’t service cloud....be sure to really feel out your managers leadership style before you take one of these roles because there really are some brutally awful RVPs. If the RVP you are interviewing with is brand new to Salesforce CAUTION Terrible new AE product enablement - they give you marketing fluff and that’s it

2.0
Oct 18, 2017

Bust your tail and get nowhere

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pay great lip service to culture and equal rights. Lots of nice and talented people but most of them are either from acquired companies or new hires.

Cons

Zero work-life balance; promotions are totally political and top performance is not recognized or rewarded.

Viewing 286 - 288 of 22,586 Reviews

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