Salesforce reviews

4.0

79% would recommend to a friend

(22,581 total reviews)
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Marc Benioff

79% approve of CEO

69% positive business outlook

Salesforce has an employee rating of 4.0 out of 5 stars, based on 22,581 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Salesforce employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

23K reviews
3.0
Aug 26, 2019
Recommend
CEO approval
Business Outlook

Pros

Culture wise this is one of the best companies I have ever worked for. The people are great and their is a real team environment. People really want to help and do the best for the team and the customer. I've never seen another company close to this. Salesforce also follows a model that donates 1% of revenue, 1% of time and 1% of product to charity. As an employee, I get 5 days of Volunteer Time Off and charitable donation matches. It's also super easy for me as an employee to get that match and log VTO time. Salesforce is setting the bar in this space along with Patagonia. Salesforce is also trying to be sustainable and is a carbon-neutral cloud. . No other company can say that. Compensation aside this company is a 7 on a scale of 1-5.

Cons

That said the compensation is a quagmire of BS. First you can already expect an OTE significantly less than what is the norm in the industry. Worse still is the 40 acts of vaudeville to figure out if you will get paid, if you get paid and what amount they base it on. We are out there saying use Salesforce as your system of record and every month my Xactly has little similarity to my sales in Salesforce. Come on, guys. Let's not be hypocrites! Then when you think it can get no worse there is a virtual rubics cube of ways you lose ACV or see $ clawed back. You have to be an accountant to figure out if you can sell to an account and retire quota. It's ridiculous how many times, in a short time I have not gotten the full value of my sale due to some arbitrary attrition I was not even aware of as a co-prime. Do you want me to sell or do you want me to audit the accounts to see if I can retire quota with a sale?

2.0
Oct 24, 2018

Where's the Ohana. Wall street pressure

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great salary Great benefits Founding CEO's heart in the right place.

Cons

Culture has notably changed in the past 2 years. Management is more threatening and managing by fear and reproach. Multiple bosses have encroached into my private life asking for justification on a personal day or the nature of other personal matters. Management goals do not align with team member goals which leads to management threatening you to help them with their goals rather than a fostering a team effort. Culture of reproach Leadership routinely "beats up" management which gets passed down to individual contributors. Contrarian views are encourage and then reproached. A burdensome amount of administrative work that gets in the way of your job. Employees get notifications to take action in too many places to effectively manage (email, quip, google shared docs, text message, phone calls, chatter, communities, etc)

1.0
Oct 3, 2018
Recommend
CEO approval
Business Outlook

Pros

there are really none except compensation

Cons

terrible location to commute to. we came through a buy out. first year was good. second year was bad. All top people of my startup were forced out after less then 2 years. we were given crap tasks to do after a year with tons of politics and terrible management. Management changes by the minute.

Viewing 283 - 285 of 22,581 Reviews

Glassdoor has 26,143 Salesforce reviews submitted anonymously by Salesforce employees. Read employee reviews and ratings on Glassdoor to decide if Salesforce is right for you.