Sally Beauty reviews

3.1

40% would recommend to a friend

(3,539 total reviews)
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Denise Paulonis

41% approve of CEO

28% positive business outlook

Sally Beauty has an employee rating of 3.1 out of 5 stars, based on 3,539 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sally Beauty employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews
1.0
Apr 1, 2012
Recommend
CEO approval
Business Outlook

Pros

Was fun waiting on customers and helping them with their hair concerns, Great health benefits,Loved recieving the product samples each month.

Cons

No communication between our DM,s stores, D.M. constantly told lies to each store, Felt i could,nt get a straight answer to my employee rights. Employee handbook was,nt clear on many issues, Was told i could,nt actually use my sick days, If you were sick there was no one to cover for you. Some days you needed a personal day. At managers meetings, Everyone always looked unhappy, Like they were broken down, beaten by the company, But still stayed. Major negatism throughout the whole company, T.M. was very unrespectful and condescending, Like he was on a power trip, Out to destroy the souls of the hard working and dedicated Store managers. I,m sure the S.M.s did,nt start out that way! Being beaten down for tiny mistakes, such as a shelf 1 notch down, etc. Was ridiculous, Instead higher ups should have focused on the bigger picture, Were your sales up, Customer counts up? It was extremely demeaning. Just by each store working as a team,sharing information, tips that work, Empowering your staff instead of tearing them down. Insecure higher ups were threatened by that type of employee. Everyone matters and we all make a difference when treated with respect, In return you get respect. " The definition of Insanity is Doing the same thing over and over and expecting different results" .... Albert Einstein " People will forget what you say, they will forget what you did, But they will NEVER forget how you made them feel".... Maya Angelou

1.0
Mar 8, 2012
Recommend
CEO approval
Business Outlook

Pros

HMO, Dental, Vision, 401K as long as you are full time.

Cons

Managers only care about themselves. They will sacrifice you to make themselves look good. DM's to little or NOTHING about Manager misconduct UNLESS a customer complains.

2.0
Mar 5, 2012

Get it together.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It's a relatively clean environment. You're allowed to goof around most of the day while others around you work hard.

Cons

The management lacked basic skills. Huge variations in amount of work allowed / required from employee to employee. Spiffs and bonus often cancelled or withheld without warning. No room for growth. There is little to no communication between offices. Hard to impossible to get off-site requests accomplished.

Viewing 3493 - 3495 of 3,539 Reviews

Glassdoor has 3,706 Sally Beauty reviews submitted anonymously by Sally Beauty employees. Read employee reviews and ratings on Glassdoor to decide if Sally Beauty is right for you.