Salsify reviews

3.8

68% would recommend to a friend

(227 total reviews)
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Piyush Chaudhari

80% approve of CEO

61% positive business outlook

Salsify has an employee rating of 3.8 out of 5 stars, based on 227 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Salsify employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

227 reviews
3.0
Nov 5, 2021
Recommend
CEO approval
Business Outlook

Pros

Unlimited PTO, 90% of health coverage paid for my the company and a descent parental leave

Cons

Like many companies preparing to go public, Salsify is battling priorities and keeping up with demand. Every quarter there is a new initiative that intends to put us on “the map” but fails to follow through. There is also the loss of company culture and “values”. We have people managers that are ill equipped to people manage, they got promoted based on who they know. The PX team created a performance review / feedback process to help employees concerns on growth but all it is, is a self-driven process and places the responsibility solely on the employee to advocate for growth, which benefits a select few and marginalizes many. The loss of company culture can also be attributed to the new leadership and organizational restructure. Leaders like Mike M, have brought toxicity to sales and brought along his pals from Salesforce that enforce sexist and ageist language and actions. The company claims to be committed to diversity but every new team member added reflects the majority of the company already. Diversity sessions are not prioritized and even when you do place it on your company calendar, it’s over booked. Rarely do leaders attend these events or engage in training.

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Salsify Response
4y
Thank you for taking the time to share your experience at Salsify and this feedback with us. It is very important to us, particularly during this time of hyper-growth and change, that we maintain a strong and adaptive culture. We have several initiatives underway that support this, including reintroducing our values and behaviors which have evolved to both include the new companies that have joined the Salsify umbrella, and to ensure that our values and behaviors are inclusive to all. To support this, we have prioritized employee development, learning, and performance feedback to help along the way. While we do expect our employees to take an active part in their own development and feedback, we certainly agree there is a role for our leaders and managers to play, and we will be supporting our leaders in their role as well. We are just getting started on many of these things and we recognize change takes time. Our hope is that all can benefit from an overall incredible employee experience! We do realize that in a hyper-growth culture we will not always get it exactly right and will always have an opportunity to learn and do better. Feedback like this along with our internal surveys from current and past employees helps us tremendously. Thank you again for your insight. It helps to make Salsify a better company for everyone.
5.0
Nov 2, 2021

Great Company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great company with incredible momentum both inside and outside the organization.

Cons

Lots of change as the company grows so if you need things to be status quo this is not the place for you.

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Salsify Response
4y
Thank you for taking the time to leave us this review!
1.0
Oct 14, 2021
Recommend
CEO approval
Business Outlook

Pros

There used to be pros, not sure they exist anymore.

Cons

Salsify used to have a great culture of knowledge sharing and excellent hiring processes to support customer base and growth. With Mike Milburn, the Customer Success and Support team drowned in excessive work loads during an extensive hiring freeze. Some directors on the CSM team do not advocate for their team's needs to reduce customer load and improve processes related to customer frustrations and complaints. Salsify allowed ridiculous SLAs and resourcing delays that caused friction and stress internally.

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Salsify Response
4y
Thank you for taking the time to share your experience at Salsify and this feedback with us. We are sorry to hear that your time with us did not live up to your expectations. We are aware of the challenges you raised, and are working hard to add headcount and create alignment around roles. We do realize that we will not always get it exactly right and therefore feedback (especially on our culture) from current and past employees provide an opportunity to learn and do better. Thank you again for your insight. It helps to make Salsify a better company for everyone. Best of luck!
Viewing 130 - 132 of 227 Reviews

Glassdoor has 268 Salsify reviews submitted anonymously by Salsify employees. Read employee reviews and ratings on Glassdoor to decide if Salsify is right for you.