Sam's Club reviews

3.3

51% would recommend to a friend

(12,899 total reviews)
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Latriece Watkins

63% approve of CEO

42% positive business outlook

Sam's Club has an employee rating of 3.3 out of 5 stars, based on 12,899 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sam's Club employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

13K reviews
3.0
Apr 27, 2011
Recommend
CEO approval
Business Outlook

Pros

the pay is well, raises can be great ways of raising your pay a couple times, pretty okay with scheduling hours, alot of opportunities for a variety of positions

Cons

rude supervisors, management is sometimes a bit incompetent, not very flexible with changing your schedule (only allowed twice a year), impossible to get shifts covered due to company policy

2.0
Sep 14, 2010
Recommend
CEO approval
Business Outlook

Pros

For college kids, the pay is decent. For those without a college degree, Sam's Club offers great opportunities to work your way up a major corporate ladder - provided you have competent managers, a killer work ethic, and the drive to seek out raises, promotions, and transfers on your own.

Cons

The front end associate position (cashier) went from a simple and fun cash register position to a high-pressure, little reward SALES position. We're forced to push every primary member to upgrade from their $35/40 membership to a $100 membership. We're watched over our shoulders by managers, corrected multiple times daily by multiples supervisors/managers, and expected to shake down every member, every time. Adding insult to injury, if we happen to sell a "Plus" as it's called, we're rewarded with...food. They incentivize us with cookies, chimichangas, and candy bars. It's insulting. On our best weekends, we upgrade 10-15 members, and our regional managers expect 50 from each club...nevermind the fact that our club does far less volume in business than neighboring clubs. I can't stress how horrible this position has become. I'm a college grad working here (for a second time in my life) for extra income and I've never been under this much pressure in any sales role.

Viewing 301 - 303 of 12,899 Reviews

Glassdoor has 14,156 Sam's Club reviews submitted anonymously by Sam's Club employees. Read employee reviews and ratings on Glassdoor to decide if Sam's Club is right for you.