Sam's Club reviews

3.3

51% would recommend to a friend

(12,902 total reviews)
avatar

Latriece Watkins

63% approve of CEO

42% positive business outlook

Sam's Club has an employee rating of 3.3 out of 5 stars, based on 12,902 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sam's Club employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

13K reviews
3.0
Mar 16, 2026
Recommend
CEO approval
Business Outlook

Pros

-Decent pay for retail job

Cons

-Inconsistent scheduling and hours -Inconsistent staffing -Always long lines

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Sam's Club Response
3mo
We appreciate you being a valued part of the Sam's Club team and for sharing this valuable feedback.
4.0
Mar 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Helping customers, benefits, discounts, managers

Cons

Overwhelming at times with little to no help. Constant phone calls and being alone.

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Sam's Club Response
3mo
Thank you for incredibly valuable feedback on your experiences with Sam's Club.
3.0
Mar 9, 2026

Ok

Recommend
CEO approval
Business Outlook

Pros

Fast paced Day went by quick

Cons

Pay sucks, schedule is created by supervisors who do not adhere to previous promises made at time of interview

avatar
Sam's Club Response
3mo
We appreciate you for taking time to share your experiences with Sam's Club. Thank you.
Viewing 316 - 318 of 12,902 Reviews

Glassdoor has 14,159 Sam's Club reviews submitted anonymously by Sam's Club employees. Read employee reviews and ratings on Glassdoor to decide if Sam's Club is right for you.